Water temperatures above 125oF can cause severe burns or death from scalding. Knowing how to properly use your heater is not only essential from the economic point of view but for safety as well. This means your water heater is having issues with either combustion air or venting. Here are six of the most common problems and maintenance concerns for tankless water heaters: Mineral Buildup System Overload Cold Water Sandwich Air Supply or Exhaust Blockage Ignition Failure Flame Failure Keep reading to learn what signs to look for when identifying these issues and how to fix them! read more Patrick Next > The temperature appears on an LED screen. Depress the COOLER button until only the WARM indicator light is lit. Establish and follow a routine preventative maintenance program. In order to drain your Richmond gas water heater, follow these steps: To clean the burner, remove the burner from the water heater. All Rights Reserved Contact technical support for help with troubleshooting the issue further. Get answers to all the most frequently asked questions (FAQs) about Heating, Cooling & Water Heating. The error code 13 keeps coming on even after I reset Mike R., Plumber 16,751 Satisfied Customers 20 years of plumbing experience, including high end homes and service. You should familiarize yourself with Richmond water heater troubleshooting if you have the device at home. Draining or flushing a water heater is a form of maintenance. Richmond Water Heater Troubleshooting with Different Types of Units, An Easy Guide on How to Fix A Squeaky Door Without Taking It Apart, How to Remove A Broken Drill Bit from Wood? Your Air Supply or Exhaust is Blocked. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour. If you continue to use this site we will assume that you are happy with it.. Keeping your water heater properly maintained helps ensure it operates smoothly and efficiently, it is free of problems, and serves you for many years. They are designed with the maximum power of 199,900 BTU, 180,000 BTU, and 170,000 BTU, and water flows of 9.5 GPM, 8.4 GPM, and 7.0 GPM, respectively. The cookie is used to store the user consent for the cookies in the category "Performance". The thermopile is disconnected-Make sure the thermopile wire connectors at the gas Combination Gas Control (Thermostat) are connected properly. Take a tool such as a flat head screwdriver to adjust the temperature to the desired limit. shower and feel warm water at first, but then get blasted with several seconds If the burner access door is removed, the burner access door gasket must be replaced. If your Rheem tankless water heater shows an error code 00, try restarting it. Be sure to follow the manufacturer's instructions for flushing your water heater model. If the above remedies dont resolve the problem, it might be that you are not depressing the Combination Gas Control (Thermostat) Knob while attempting to light the pilot. water filter, debris can become trapped in this long path if not stopped by Installing gas water heaters is always more complicated. It's expensive to continue to heat and re-heat water when you're not home or not using it. Although the majority of Richmond heaters are tank models, the most energy-efficient and technologically-forward models are all tankless heaters. Allow several gallons to flush through the discharge line to an open drain. Even after they have reset the heater, it will turn off on its own after 10 to 15 minutes of running. Troubleshooting any of these will require the manual for your specific water heater. If you have a Richmond water heater or are intending to have one installed, hopefully, you should find this how-to and troubleshooting guide useful. If there is soot or deterioration, contact the local gas utility to fix the problem and clean the flue, or replace the flue, flue baffle, and venting system before resuming operation of the water heater. But if it happens, use the ignition to turn the pilot on again. Drain a few quarts of water from the water heaters tank every month to clean the tank of deposits. No, the minimum temperature adjustment for RTG series waters heaters is a 2 degree increments from 100 F up to 120 F and 5 F increments from 120 F to 140 F. An Over Heat Limiting Film wrap is wrapped around the entire heat exchanger. Look in the manual for your specific water heater for these error codes if applicable. If your gas valve or water valves are not fully opened, this could also cause the ignition to fail. In 2017, the Department of Energy required manufacturers to calculate the UEF based on how efficiently each water heater uses energy in real-world usage scenarios. It also has a first-year in-home labor warranty. The cookie is used to store the user consent for the cookies in the category "Analytics". Should maintenance be required, the unit's self- diagnostic system will display a maintenance code, which makes trouble - shooting quick, accurate and less expensive. Even if you dont have the technical background, experience, or skill, you can still understand the issues faced by your unit and then come up with the solution. All you have to do is browse through our guides, answers and personal experience documentations to find out what you should (or shouldn't) do when going off the grid. However, since gas as a fuel source is cheaper, they cost less to run. Its full of built-in smart features to help prevent cold showers, alert you of issues before theres no hot water and protect your home from potential water damage. The anode rod should be removed from the water heaters tank annually for inspection and replaced when more than 6 of core wire is exposed at either end of the rod. Just as your car requires periodic maintenance, so does your water heater. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. When he is not busy trying not to electrocute himself, you can find him in the garden tending to his vegetables and chickens. This is similar for most tankless heaters on the market. Its compact size will leave room for a water softener or extra storage. To prevent wastage of heated water, the 7.0 model is recirculation kit ready. Your water heater may struggle to supply the hot water needed or shut down altogether if it becomes overloaded. Some, There may be some kind of switch that isolates the power. Tankless Mid-Efficiency Water Heaters. Slightly depress the gas control knob and turn clockwise to OFF position. EZ-Link cable connects two tankless units to operate as one - now available for high demand applications. Tankless Water Heaters High Efficiency Condensing Tankless Gas Enjoy Continuous Hot water and save up to $1,100 over 12 years* View Product High Efficiency Condensing with Built-In Recirculation Circulates hot water from the heater through the home's plumbing allowing hot water to be ready at the tap when needed. Close the valve on the cold-water pipe feeding the water heater. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Carbon monoxide (CO) is a tasteless, colorless, odorless, and highly poisonous gas which can be deadly to humans in high concentrations. Point-of-Use 8kW, 11kW and 13kW Models. Minimum Water Temperature: 85 degrees Fahrenheit. Even some of the Richmond electric heaters are suitable as whole-house units in any climate, although the smaller models are better for use with a single appliance. They should be able to guide and walk you through the troubleshooting. If your household frequently takes back-to-back showers, you In the unlikely event of a water leak, it shuts off the flow of water, Control temperature, set Vacation or Away Mode, view energy usage and know immediately about leaks and service alerts from anywhere with built-in EcoNet WiFi Technology and the EcoNet App1, Find out about an issue before theres no hot water with a built-in leak detection system that detects any leaklarge or small, internal or externalin as little as 15 seconds7, More durable than standard heating elements, stainless steel elements deliver longer service life, This coating technology protects the tank and limits the chances of an internal water leak, Enjoy simplified maintenance and easier draining than with a standard plastic drain valve, This upgraded rod helps protect the tank from corrosive minerals in your water, Copyright 2004 - your shower is due to cold water living in the pipes between your water heater Table of Contents1 Top 5 Richmond Tankless Water Heaters2 About Richmond3 Richmond Tankless Water Heater Reviews from Consumers Online4 Richmond Tankless Water Heaters Warranty and Customer Service5 Where to Buy Richmond Water Heaters. In addition to the hot water you needit gives you the power to know, control and protect. 90% of the time, this troubleshooting step will help to eliminate the warning message from the control panel. By creating an account you agree to the Hunker. A digital display makes setting a precise water temperature, or monitoring the unit's status, a snap! Rinnai models. Side 1/2" Compression water connections. The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. The knob needs to be depressed to light the water heater. Several Richmond water heaters already fit within the new NAECA standards, and others were made compliant without significantly increasing their size. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. Let the heater heat the water until it is hot enough for normal use. Richmond is a famous and reliable water heater brand. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. When the faucet is opened, the water flows through the Richmond Tankless Water Heater, which heats it to the temperature youve digitally set. Turn off or remove circulation pumps. Flush the tank by opening the cold-water valve for a few minutes, letting the water drain out of the tank through the hose; then close the cold-water valve. Having a Tankless Water Heater Problem, But Unsure the Exact Problem? No, they are not. Turn on the manual gas shut-off valve near the water heater. Immediately depress the piezo-electric spark generator button several times until the pilot is lit. And it leads to overtemp that makes the device shut off automatically. When there is a malfunction, an error code will appear on the LCD display. 99. . Digital thermostat with self diagnostic program, Two High altitude options: up to 6,560 or 9,840 ft. elevations, Corporate Office: 1100 Abernathy Road, Suite 1700. This helps to protect homes. The Power Direct Vent is a seal combustion, direct vent water heater that may be installed up to 60 feet away from the homes outside wall. Rheem Manufacturing Company Some additional features of the 7.0 outdoor model include a digital remote control, the best side-to-side clearance in the industry at inch, and 10 feet of thermostat wire included with the heater. Inspect the combustion air-inlet and vent systems. Verify that the wiring to the pressure switch(es) is correct. (Residential gas is approximately 0.62; and residential electric is approximately 0.92). you need to keep an eye out for mineral buildup inside your water heater. Much like the Rheem water heater, Richmond is very consumer-friendly. The popularity of oversize tubs is growing, and so is the demand for large volumes of low-cost hot water. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! Observe the safety precautions and call your gas supplier from a neighbors phone. Attach a garden hose to the drain valve on the water heater and direct the stream of water to drain. To avoid damage, flush your water heater every six months As a result, the heating element lasts longer, other components are protected from damage, and the heater maintains its efficiency for many years. "instantaneous water heaters and they have earned that name! A conventional tank-style water heater stores hot water, and heats the water 24/7, whether you use it or not. If there is more than 6 (15.2 cm) of core wire is exposed at either ends of the rod, replace the anode rod. However, they are different from Rheem heaters, as Richmond develops its own innovative technology for use in a wide range of heaters for both residential and commercial applications. JustAnswer-Q&A 5.09K subscribers. Not only are they highly efficient, but they can also save you money by heating water only on-demand. Although recirculation kits incur an additional cost, they can save you thousands of gallons of water every year, meaning they are cost effective. Make sure the cold water supply is sealed and hot water hose connections are tightened. In addition to the hot water you needit gives you the power to know, control and protect. We also use third-party cookies that help us analyze and understand how you use this website. Make sure that your heaters power (within the breaker panel) has been turned off, Remove 2 screws that secure the upper side cover, located on the tanks side, Lift and remove the insulation so you can expose the thermostat. Is Spray Paint Flammable? Testing takes place at the Richmond laboratory as well as at third-party locations to ensure impartial results. Turn on the gas and light the pilot (as applicable) or turn on the circuit breaker. Test and correct. Tankless Electric Water Heaters. In addition, you can find many other top-rated Richmond water heaters, including larger models in the Encore RMTG series and a wider range of sizes in the Essential series. Lightweight plastic tank will not rust; ideal in hard water applications. Tankless products also have a longer life; lower operating costs, precise delivery temperature, and can be installed in many locations where a storage water heater may not fit. Atlanta, GA 30328, Residential Condensing Tankless Water Heaters. Strategically position risers in the water pipe system or use water hammer arresting devices to minimize the banging noise that can occur as result of rapidly closing faucets or solenoid valves in automatic water-using appliances. UNEXPECTED. Calcium and Magnesium are the two minerals that most often cause scaly buildup, The Digital Temperature Controller can be mounted in any room. It's full of built-in smart features to help prevent cold showers, alert you of issues before there's no hot water and . Toggle the ON/OFF switch to the ON position. The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. If you purchase through referral links on our site, we make a commission at no extra cost to you. These are threaded to make them easy to replace, although users will only need to change them infrequently, as they are designed to be durable. These units obtain combustion air from the outdoors. The combination gas control was set at its lowest setting before the water heater was shipped from the factory to comply with safety regulations. A higher EF is only one of many reasons why tankless water heaters cost less to operate. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. Pinched or clogged pilot burner tube- You need to clean, repair or replace the pilot burner. This is mainly because of the low-input pilot, which reduces the amount of gas that the heaters use when on standby. Turn on a hot-water faucet tap (such as a bathroom sink faucet) to allow air into the hot-water piping and prevent suction that hinders drainage. Richmond offers flexible customer service options. Replace the combination gas control (thermostat). Rheem error code 03 is found on units with MIC-180 or EZLink. Replace the insulation and plastic safety guard and reconnect the electric power supply.