I have two Palo Alto Firewalls, each running different software version, 7.1.5 and 7.0.7. To integrate with the Palo Alto Networks User-ID agent you should be aware of and configure the following items: FortiNAC cannot integrate with Windows User-ID Agent versions 7.0.4 and higher because the Enable User-ID XML API option is not available. What Features Does GlobalProtect Support? I have 2 servers with the user-id agent and 2 servers with the terminal server agent all set up and working. In the SAML Identity Provider Server Profile Import dialog box, complete the following steps: For Profile Name, enter a name, like AzureAD-CaptivePortal. Domain admin has this by default. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! The UserID agent is compatible with PANOS 8.0 and earlier PANOS releases that are still supported by Palo Alto Networks. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue. The key can be retrieved manually or by selecting Retrieve. Gateway certificate error when switching to SAML authentication, misleading IOS Notification - "Globalprotect Always-On mode is enabled. Date and time that the device was last polled successfully. Palo Alto Networks User-ID agent must be Version 4.0 or higher. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, User-ID Agent - Failed to validate client certificate, ****************************************************, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. A message is also sent when one user logs off a host and a new user logs on to that same host while the host is still on-line. Three PAN-OS are running with version 7.1.1, 7.0.5-h2 and - 78131. Once the install is done, the latest agent should start running with all the configs retrieved from the previous agent. In the Basic SAML Configuration pane, perform the following steps: For Identifier, enter a URL that has the pattern LIVEcommunity team member, CISSP Cheers, Kiwi For Reply URL, enter a URL that has the pattern How Many TS Agents Does My Firewall Support? Both firewalls connected to the same User-ID agent server. Upgrading to User-ID agent version 10.2? Thank you for the reply. User-ID agent to exchange or directory servers. Both settings are under User Identification > Setup > Client Probing on the User-ID agent : In some cases the WMI probe will fail because the workstation may be running a local firewall or it may not be a member of the domain. Features Introduced in User-ID Agent 10.2. This information identifies the user to Palo Alto Networks allowing it to apply user specific policies. Date and time that the device was last polled. Replace Local Firewall object (address) with Panorama pushed object? Panorama Web Interface. I have configured as per all documentation however I am getting the following log messages popping up in the agent software: Failed to validate client certificate, thread : 1, 1-0! 05-16-2016 2023 Palo Alto Networks, Inc. All rights reserved. In the menu, select SAML Identity Provider, and then select Import. For example, if there are 5,000 hosts to probe, do not set a probing interval of 10 minutes. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, upgrade consideration for collector group in 10.1, Any impact or issues on Panorama-PA5220 v8.1.15 with User-ID agent v10.1.0 installed, Query regarding upgrade consideration in Panos 10.0 for "Address Groups and Service Groups". Mobile Network Infrastructure Feature Support, PAN-OS Releases by Model that Support GTP, SCTP, and 5G Security. For account logon, the DC records event ID 672 as the first logon for authentication ticket request. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The LIVEcommunity thanks you for your participation! In this tutorial, you learn how to integrate Palo Alto Networks Captive Portal with Azure Active Directory (Azure AD). Cheers, -Kiwi. The User-ID agent account needs to be added to the "Remote Desktop Users". In this case, if the cache timeout is exceeded after the initial login event, the mapping will be deleted even though the user is still logged in. Cortex XDR Supported Kernel Module Versions by Distribution, Cortex XDR and Traps Compatibility with Third-Party Security Products. In the 2 weeks since, the only thing we did was upgrade the Pan-Os to version 9.0.8 and now when we run a commit, we intermittently receive the following error: I am planning to upgrade one of the firewall from 7.1.5 to 8.0.1. 07:34 AM Although User-ID Agent can be run directly on the AD server, it is not recommended. No relevant account log-off event is recorded. Container in the Inventory where this device is stored. If using WMI probes, the service account must have the rights to read the CIMV2 namespace on the client workstation. Enter the API Key value. Description of the device entered by the Administrator. If you don't have Azure AD, you can get a. So either the agent or the firewall are using out of date certs or some other mismatch. The member who gave the solution and all future visitors to this topic will appreciate it! Log Collector Configuration. The button appears next to the replies on topics youve started. Where can I install the User-ID agent, which servers This setting is under User Identification > Setup > Cache on the User ID agent: Confirm that all the domain controllers are in the list of servers to monitor. In early March, the Customer Support Portal is introducing an improved Get Help journey. Making the account a member of the Domain Administrators group provides rights for all operations. It should return the user currently logged in to that computer. The service must be running as a domain account that has local administrator permissions on the User-ID Agent server. There's a cert issue for sure with the SSL connection. In this section, you'll create a test user in the Azure portal called B.Simon. Domain name - FQDN of the domain, for example, acme.com. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Port number of your choosing - any port number not currently used on this machine. In the menu, select SAML Identity Provider, and then select Import. Just asking because the UID agent release notes say it'll only work with supported releases : The UserID agent is compatible with PANOS 8.0 and earlier PANOS releases that are still supported by Palo Alto Networks. User-ID Agent Settings. In earlier versions of Windows, the account must be given the Audit and manage security log user right through a group policy. On the Network > Zone page, edit the appropriate zones. Select this check box to apply the Palo Alto SSO options only to the selected Host group in the drop-down list. This port must match the XML API port configured on the Palo Alto User Agent. Appears in the view only when the device is a pingable. If using only one User-ID Agent, make sure it includes all domain controllers in the discover list. Palo Alto Networks Captive Portal supports just-in-time user provisioning, which is enabled by default. cannot apply a policy without a user ID. By continuing to browse this site, you acknowledge the use of cookies. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings. Learn how to enforce session control with Microsoft Defender for Cloud Apps. That said, PAN-OS 6.0 was end-of-lifeMarch 19, 2017. If not, not all the User-to-IP mappings may be included since any domain controller can potentially authenticate the users. 12:32 AM See Add or modify the Palo Alto User-ID agent as a pingable. When the Palo Alto Networks User-ID agent is configured in Fortinet as a pingable device, Fortinet sends a message to Palo Alto Networks firewall each time a host connects to the network or the host IP address changes, such as when a host is moved from the Registration VLAN to a Production VLAN. Port number of your choosing - any port number not currently used on this machine. We didn't like this solution and backed it all out. I think this may be left over from when we were trying to implement the integrated user-id agent. From PAN-OS 8.1 we support half a million machine mappings as well. Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. Initially, we were trying to do user mapping by implementing User Mapping Using the PAN-OS Integrated User-ID Agent. such as the, Add the Palo Alto Networks User Agent as a pingable device in, In Event to Alarm Mappings, you can map the. What Features Does Prisma Access Support? 2023 Palo Alto Networks, Inc. All rights reserved. Learn more about Microsoft 365 wizards. Next, create a user named Britta Simon in Palo Alto Networks Captive Portal. The logon as a. This user account must have access to read security logs and netbios probing of other machines. Unable to change hardware udp session offloading setting as false, errores cuando realizo commit en consola panorama, Windows UserID agent runs on a separate server. Palo Alto Networks firewall must be Version 4.0 or higher. Before you begin, review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. Before you begin, make sure you review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! In the firewall, in device>user identification> user-ID agents, in the properties of the server, do I need to check the "Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? Zip the user-id agent folder and back it up to a different location. You can monitor the agent status window in the top left corner, which should display no errors. wmic /node:workstationIPaddress computersystem get username, Windows 2003 /2008 / 2012 / 2012 R2 or 2016 Servers, Windows2019(for User-ID Agent 9.0.2 and later). The button appears next to the replies on topics youve started. Domain controllers ip address - add all the DCs in the domain. What is the impact with the firewall with PAN-OS 7.0.7 if the User-ID agent running on 8.0.1-21 version? Displayed when Palo Alto User Agent is selected in the SSO Agent field. Click Accept as Solution to acknowledge that the answer to your question has been provided. I have searched for a similar error but can't find anything close. I am running version 8.0.4-5 of the UID agent. Users can be authenticated with any DC in the domain, so you can enter up to 10 IP addresses. If a host is registered to a specific user, when a different user logs onto the host, that new user's user ID is sent to Palo Alto Networks with the host IP address. Next to Identity Provider Metadata, select Browse. Select the Use Integrated Agent check box and enter port 443 in the XML API Port field. The service account must have permission to read the security log. Lists all available device types. Displayed when Palo Alto User Agent is selected in the SSO Agent field. https:///SAML20/SP/ACS. In all cases, the newer event for user mapping overwrites older events. Log into support.paloaltonetworks.com and download the latest User-Id Agent. In the SAML Signing Certificate section, next to Federation Metadata XML, select Download. Click Accept as Solution to acknowledge that the answer to your question has been provided. Determine the machine the user-agent will be installed on. Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. Zip the user-id agent folder and back it up to a different location. Navigate to services and stop the service. Click Accept as Solution to acknowledge that the answer to your question has been provided. Where Can I Install the Terminal Server (TS) Agent? On the. Fill in the following information: Domain name - FQDN of the domain, for example, acme.com. To confirm connectivity, run this command via CLI of APN firewall. That said, PAN-OS 6.0 was end-of-life March 19, 2017. Next, set up single-sign on in Palo Alto Networks Captive Portal: In a different browser window, sign in to the Palo Alto Networks website as an administrator. If this yields a logged on user, FortiNAC sends user ID and IP address. More info about Internet Explorer and Microsoft Edge, Configure Palo Alto Networks Captive Portal SSO, Create a Palo Alto Networks Captive Portal test user, Palo Alto Networks Captive Portal Client support team, Learn how to enforce session control with Microsoft Defender for Cloud Apps. When the limit is reached, the least recently used entry is removed (LRU cache). Enable or disable contact status polling for the selected device. I checked the "Use for NTLM Authentication" check box for both servers and the error cleared. The best way to verify the same is referring to the release notes of the base image. To upgrade the User-ID agent: Navigate to services and stop the service User-ID Agent. Direct integration of FortiNAC with versions of the firewall prior to 6.0 is not supported. This is sent with the logged in user ID to Palo Alto. Create an Azure AD test user. We didn't like this solution and backed it all out. You don't need to complete any tasks in this section. Enable user identification on each zone to be monitored. If a user doesn't already exist in Palo Alto Networks Captive Portal, a new one is created after authentication. A Palo Alto Networks Captive Portal single sign-on (SSO)-enabled subscription. Available roles appear in the drop-down list. 07:34 AM. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CliqCAC&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 20:36 PM - Last Modified07/29/19 17:51 PM. Select a PC in the domain to install the user-agent software. I have not tested versions that far apart but will this even work ? The authorization key that allows a user to send user mapping data to the firewall. Port on the Palo Alto User Agent configured to receive messages from external devices. Confirm the Domain Controller list is accurate by running the following command from a domain controller: Confirm that user ID is enabled on the zone in where the traffic is sourced. Log into support.paloaltonetworks.com and download the latest User-Id Agent. You can enable your users to be automatically signed-in to Palo Alto Networks Captive Portal (Single Sign-On) with their Azure AD accounts. To get to the service: admin tools > service > pan agent > log on > switch from local user to this account, then select the user that will be used for this service. @RussMcIntire I can only venture a guess: maybe the check didn't exist prior to 9.0 or didn't include the clientless configuration. USB/Thunderbolt external Ethernet adapters, Host registration and user authentication, WinRM Device Profile Requirements and Setup, Add or modify the Palo Alto User-ID agent as a pingable, Replace a device using the same IP address, Set device mapping for unknown SNMP devices, Assigning access values and CLIconfigurations, Apply a port based configuration via model configuration, Apply a host based configuration via the model configuration, Apply a CLI configuration using a network access policy, Apply a CLI configuration using a scheduled task, Requirements for ACL based configurations, Registration Approval (Version 8.8.2 and above), Portal configuration - version 1 settings. When the Palo Alto Networks User-ID agent is configured in FortiNAC as a pingable device, FortiNAC sends a message to Palo Alto Networks firewall each time a host connects to the network or the host IP address changes, such as when a host is moved from the Registration VLAN to a Production VLAN. Determines how often the device should be polled for communication status. Palo Alto UserID Agent Configure Steps. Select the metadata.xml file that you downloaded in the Azure portal. Other messages: Please start the PAN agent service first. Where Can I Install the User-ID Credential Service? See the new features introduced in User-ID agent 10.2 Review the Addressed Issues for your target release Determine which domain (with corresponding domain controllers) the user-agent will be querying. What Features Does GlobalProtect Support for IoT? An Azure Active Directory subscription. Isversion7.0.3-13 will work with PAN-OS version above? Palo Alto Networks User-ID agent must have a logged-on User. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.. On the Set up Palo Alto Networks - Admin UI section, copy the appropriate URL(s) as per your requirement.. You can control in Azure AD who has access to Palo Alto Networks Captive Portal. Reading domain name\enterprise admins membership. Lists the security appliances available when either Syslog or Security Events is selected. etc ), Screen shots from the release notes of pan os 7.0.0. For Palo Alto Windows User-ID agent versions prior to 7.0.4, the XML API must be enabled to allow communication with, Hosts that will be affected by or managed by the Make sure the local machine does not have any firewall that is blocking inbound connections to that port. 672 (Authentication Ticket Granted, which occurs on the logon moment), 674 (Ticket Granted Renewed which may happen several times during the logon session). I am running a v6.0 Palo virtual firewall and trying to connect to a user-id agent on a Windows 2k8r2 server. 7 Supported OS Releases by Model Use the tables throughout this Palo Alto Networks Compatibility Matrix to determine support for Palo Alto Networks next-generation firewalls, appliances, and agents. In early March, the Customer Support Portal is introducing an improved Get Help journey. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account. 05-16-2016 What Do You Want To Do? The member who gave the solution and all future visitors to this topic will appreciate it! The LIVEcommunity thanks you for your participation! Click on Test this application in Azure portal and you should be automatically signed in to the Palo Alto Networks Captive Portal for which you set up the SSO. You can use Microsoft My Apps. Configure the user-agent server to run under a different account than the local system, which is selected by default. You can manage your accounts in one central location - the Azure portal. Unfortuntely I have to use the latest version because this is the only version supported on my 2016 DC. This website uses cookies essential to its operation, for analytics, and for personalized content. If a user is logged in remotely, such as through Remote Desktop, and there is no Persistent Agent installed on the host, login and logout information are not provided to Palo Alto Networks. To confirm that the server running the user-agent is listening on the port configured in Step 8, run the following command on the PC: Log into the Palo Alto Networks firewall and go to Device > User Identification. Where Can I Install the Endpoint Security Manager (ESM)? Update the placeholder values in this step with the actual identifier and reply URLs. Palo Alto Networks Next-Generation Firewalls, WildFire Appliance Analysis Environment Support, PacketMMAP and DPDK Drivers on VM-Series Firewalls, Partner Interoperability for VM-Series Firewalls, Palo Alto Networks Certified Integrations, VM-Series Firewall Amazon Machine Images (AMI), CN-Series Firewall Image and File Compatibility, Compatible Plugin Versions for PAN-OS 10.2, Device Certificate for a Palo Alto Networks Cloud Service, PAN-OS 11.0 IKE and Web Certificate Cipher Suites, PAN-OS 11.0 Administrative Session Cipher Suites, PAN-OS 11.0 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 11.0 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.2 IKE and Web Certificate Cipher Suites, PAN-OS 10.2 Administrative Session Cipher Suites, PAN-OS 10.2 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.2 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.1 IKE and Web Certificate Cipher Suites, PAN-OS 10.1 Administrative Session Cipher Suites, PAN-OS 10.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 9.1 IKE and Web Certificate Cipher Suites, PAN-OS 9.1 Administrative Session Cipher Suites, PAN-OS 9.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 9.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 8.1 IKE and Web Certificate Cipher Suites, PAN-OS 8.1 Administrative Session Cipher Suites, PAN-OS 8.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 8.1 Cipher Suites Supported in FIPS-CC Mode. Initially, we were trying to do user mapping by implementingUser Mapping Using the PAN-OS Integrated User-ID Agent. It might work if you fix the certs as mentioned earlier but I'd go and upgrade to a supported version. When you click the Palo Alto Networks Captive Portal tile in the My Apps, you should be automatically signed in to the Palo Alto Networks Captive Portal for which you set up the SSO. Certificates should be fine on both sides. There are several scenarios that generate messages to Palo Alto Networks, as described below and in the flow diagram: A host is registered to a specific user; the owner logs onto the network with the host. We are planning to upgrade the User-ID Agent from version 6.0.6-4 to7.0.3-13. Since the lowest PAN-OS you mentioned is 7.0.2, I would recommend running the agent at version7.0.2-2. - edited The domain controller (DC) must log "successful login" information. FortiNAC sends user ID and IP address.