How you have this market largely cornered is beyond me. 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. Their customer service is also by far the worst i have EVER experienced. Update AXS Tickets to the latest version on PlayStore. I was happy and excited. AXSTickets is one of the most frustrating things I have ever experienced. I am very frustrated about my tickets! Does my friend have to accept each ticket separately? Please help me with my situation. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. I have reinstalled the app to see if it was an error in an update. So basically I got scammed out of $250. Bought tickets for a show that was postponed. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. And they had no answers for me. I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? Are you having issues? So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. Anyone else's tickets disappear off of AXS? My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). On hold forever while I worked in the kitchen. It never comes. I purchased three tickets for friends to go to the Joyner Lucas concert. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. Will this affect my getting in to the show on Sunday night at the O2, (Queen with Adam Lambert)? For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. Have no fear, theres a link in the email where I can view the completed transfer. My Axs app will not completely load, it says loading more events, but nothing happens. This is for London (October). Instead it shows AXS mobile ID and QR code for it. So after waiting in line I had to go to another line for printed tickets. Im going fucking hysterical. AXS App: Selling Tickets Share Sheffield and Glasgow. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! I had to log in each time I used AXSTickets, which was several times within a couple of days. However in my app it still shows that I have two tickets. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. Extremely frustrating. Has anyone else had this problem? Once your AXS Mobile ID tickets have been released to the app please follow the below steps to view your tickets. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. There is no fee for transferring seats and you are allowed unlimited transfers. But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. I linked and logged into Facebook, and then I got a page to verify my account. Ive asked to speak to managers , and gotten IGNORED. And why did I pay such exorbitant surcharge fees for THIS experience? When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. Press question mark to learn the rest of the keyboard shortcuts. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. Second, AXSTickets doesnt have a history of the event. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. Buying tickets was easy of course .. but getting a refund is a whole other problem. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. Their website did not inform me I would be charged $25 for this service. The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. Tickets for Wed 22nd March 2023 at The O2 London. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. 4. I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Tap for tickets to see the artists and teams you love. The only problem is, Im not using Safari so it should make a difference. Can you acces their web page though? I can't even get into the the app on my phone. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They didn't show up and disappear though so I don't know if this is this same issue. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. Yet I do not have my tickets or any co formation. Tap Here" Nothing happens when I Tap Here. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. Have had a variety of other problems in the past, particularly with tickets not displaying. Even the emails disappeared. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. Really?!!!. AXS tickets can vary in pricing depending on the size of the venue. NOT RECEIVED MY TICKETS FOR TONIGHT Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. I buy tickets on other companies and never have problems like this. It's all a fan needs, all in one app. Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. My AXS app is not working!! But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. My show is on Friday and I so wish I was able to go. Their customer service is horrible. I had no trouble signing in and viewing my tickets at that time. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Presumably you agreed to the "ridiculously high" selling charge before confirming? I can log in to the account on desktop, but not the app. I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. No paper tickets required. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. So if you find that your tickets have disappeared it seems there's no need to worry. I assume the meet and greet is after. And that was after the minutes that passed by before I actually set the timer. I cannot log into the main AXS page on the AXS website. On buying some items, every consumer can just put in a small quantity of money. 1. Solid Gold Turf Club St Paul Minnesota Friday November 26. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. I have changed my password. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I know to use PayPal goods and services since it has buyer protection. Were you able to fix it? You need a connection to download your tickets to the app. Tried it. They show up on website though. My email was missing a . have 5 more performances that I cannot list. BUY THE PERFECT. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. My recipient never received an email with the shared ticket (definitely input the email address correctly). I had to get on my phone. Do the terms of your original ticket purchase permit you to re-sell the tickets? The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. Then confirm "Reset Network Settings". I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. Tried resetting my password but no email sends to my account. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. Entering The Venue How do I get into the venue? Prendre Alle des Grands Cdres et continuer sur 20 mtres, Continuer Boulevard Carnot sur 170 mtres, Tourner droite sur D17 (Boulevard des Poilus) et continuer sur 400 mtres, Au rond-point, prendre la 2me sortie sur D17 (Avenue des coles Militaires) et continuer sur 110 mtres, Tourner lgrement droite sur D17 (Avenue des coles Militaires) et continuer sur 800 mtres, Au rond-point, prendre la 1re sortie sur Avenue Ren Cassin et continuer sur 280 mtres, Au rond-point, prendre la 2me sortie sur Avenue Ren Cassin et continuer sur 400 mtres, Continuer Avenue du Val Saint-Andr sur 120 mtres, Tourner lgrement gauche sur Avenue du Val Saint-Andr et continuer sur 10 mtres, Tourner gauche sur Avenue Henri Malacrida et continuer sur 260 mtres, Au rond-point, prendre la 1re sortie sur A8 et continuer sur 150 mtres, Au rond-point, prendre la 2me sortie sur A8 et continuer sur 35 mtres, Prendre droite et rejoindre A8 E80. Tap for tickets to see the artists and teams you love. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. Still don't see your tickets? tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. I rather print out my tickets or use primary ticket apps. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. In the future, I would definitely try not to use AXS for ticket purchases. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Mine kept giving me the incorrect password error when I knew it was correct. Too bad it makes you give AXSTickets at least one star on the review. Two of the ticket were bought together and the other was bought separately. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. I am concerned as the show is coming soon. After putting my bank info so that the money would get sent to my account, the next screen said youll be receiving your money in 2-3 business days. Same here, I've logged in and My Events is empty. I dont know if it had deleted my tickets or if its a glitch but I dont know. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. This Clears both data and cache. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. I would give AXSTickets no stars if i could. Save your time, use a different app. I never heard back! Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. I tried buying tickets on the website, got an error with payment. The absolute worst and most unprofessional app i have ever used. AXS Tickets does not seem legit based on our analysis. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. Tix are for mobile, so not sure what to do. No content will load on the Iphone App. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Read. So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. Is it Legit? After entering credit card info (correctly) the next button never lights up to proceed to billing address. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. Then I received 2 notifications from my bank for 2 separate large transactions. Create an account to follow your favorite communities and start taking part in conversations. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. Im trying to sell the missing order as it was made in error. This telling me time and time again, that I had NO EVENT COMING. Create an account to follow your favorite communities and start taking part in conversations. Tap for tickets to see the artists and teams you love. Get started today. I got to the event, having paid for 10 tickets, and the etickets didnt work. Don't know why it won't work. 1x ticket, 75 face price. I logged into AXSTickets and saw the tickets. do not use AXSTickets to sell tickets. I have exactly the same problem. This update includes performance improvements and bug fixes. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. GetHuman-robtixsa'sJune 2018AXS Tickets{0} . With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. After several tries, the link DOES NOT WORK. Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. If they have a 2* rating, why did you sell through them? I will NEVER try to get tickets thru these frauds again. Payer 4,10 (Page St. Maximin) 38,8 km. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) But wait, theres a phone number in the email you can call for help. Front row or on the aisle? I didnt have a problem with the transition until I downloaded AXS and attempted to login. I have the confirmation email from AXS so I know I'm using the right email. Adding tickets to Wallet is a must, and sending/revoking needs major help. There could be a delivery delay. Hooray!But it forgot who I was and told me to create an account again. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. With the AXS app, you can I cannot Sign in. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. 15 plus minutes I had a few performances to list so I went to do it. This was after spending quite a bit of time talking on the phone with customer service before we left home! Prendre un ticket (Page La Barque) 2,7 km. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. Axs store currently offers the greatest deals and promotions. Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. AXSTickets keeps crashing right now every time I tap the menu bar. Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. Follow the AXS Tickets iOS app troubleshooting guide Here . Buying Basics How can I buy tickets? Thankfully I checked it first thing this . Tap for tickets to see the artists and teams you love. Once there, it was another 40 minute wait (missing one band), before they could get in! Damn thats really smart Im gonna do that from now on. I have no problem logging in to my axs.com account on my computer. Wondering if they took them off to change dates. I can log in to the website, but not the mobile app. My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. - AXS Help Centre What do I do if I have not received my tickets in the post? Its all a fan needs, all in one app. On android, goto "Settings" "Apps" or "Manage Apps" tab. The tickets were $300 too. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. ~ from Justuseapp.com NLP analysis of 191,013 combined software reviews. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I'm getting sent in a loop to verify my device to sign on to the app. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. For more information, please see our Please fix this and I hope there is no other fans that will experience the same thing as me. Published by AXS on 2023-02-21. AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. You CANNOT view your ticket on desktop or web mobile, and cant even sign in on desktop/web mobile. Doe. Official Tickets and Your Source for Live Entertainment | AXS.com Yep, my account is back to normal now too. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address.