Order your EZ TAG. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Manage all your bills, get payment due date reminders and schedule automatic payments from a single . color: #203f48; 281-875-3279. Harris County Toll Road Authority. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. You Will Find Thewww hctra org loginTop Links Here. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Prefer an automatic monthly subscription? to start. Use the EZ TAG lanes today! HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. Zero stress. } Join to view profile . Managing your EZ TAG account just got easier. Voice messages left after hours will be returned the following day. Notify BancPass immediately by texting the word STOLEN to 866-978-5061. Also Known as: HCTRA. Useful Information for HCTRA Customers . You will be responsible for charges incurred up to the time that BancPass is notified. Call Center [HCTRA] $15.75 /hr. .hmg-jb .apply-progress-bar li.active > a, Harris County Toll Road Authority United States employs 171 employees. 77401 Open an EZ Tagaccountonline today. Please check with other tolling agencies directly for questions about their policies and programs. Please contact customer support if you require additional assistance. 2277 Plaza Drive, Suite 600 https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! Love my recruiters & clients. They work really hard to support us and it shows. .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { background-color: #376d7d; } Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Would you like to stay logged on? For questions about the Grand Parkway, . Sugar Land, TX 77479. Open an account. Developer: Harris County Toll Road Authority . Hilton Honors Number. Learn More. Were proud to be a part of the following organizations: There are currently no related jobs. We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . Sign up First time to login? The tag ID number is matched to an account and the amount of the toll is debited from the account balance. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. This Is How You Can Easily Access The www hctra org login. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. Please check with other tolling agencies directly for questions about their policies and programs. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday Friday during normal business hours. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. | Wilshire North Houston Hours/. How do I change the License Plate number registered to my BancPass Toll Sticker? Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! Ability to problem solve, organize, and prioritize assignments to meet deadlines. Customer Service. They found me something that really suited my personality and the type of work I like and they found it fast! College Recruiter believes every student and recent grad deserves a great career. Please click on the link to begin. Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. Pay and Career. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. } Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. How do I change the phone number on my account? Sep 2015 - Dec 20172 years 4 months. if(typeof jQuery == 'undefined') { Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . HCTRA - Violation Collections Department/Collections. My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . Login. } No endorsement has been given nor is implied. The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). This position primarily operates in a professional office environment. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. Toll Operators have different rules, laws, and requirements for driving their roads. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Will I still have to pay for pending toll charges? - Leading role in building up and improving . var jb_url = 'careers.resourcestaffing.com'; Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. Corporate Headquarters Job Description & How to Apply Below. X | CLOSE. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. Ability to use sound judgment, coming to logical conclusions. Purchase your BancPass Toll Sticker online or at participating retailers. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. Contact Us. Log in to manage your EZ TAG account. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. . Visit the Career Advice Hub to see tips on interviewing and resume writing. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Reported Issues: 4 Comments. Out-of-state license plate transactions may take up to 30 days to post online. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. var queue = $LAB This is an error with the Toll Operators billing system. Howeveryou identify and whatever your background, we encourage you to apply today. Other payments may have a fee, which will be clearly displayed before checkout. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. padding: 0 20px 0 20px !important; You can pay for a Toll Violation Invoice you received in the mail online. color: #376d7d; LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Reveal contacts of top Harris County Toll Road Authority managers and employees. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. If you need assistance, please contact Customer Service. Unpaid tolls may result in additional fees and penalties, including issuance . If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. color: #fff; You Have To Click On The Link And Login Into The Account Using The Correct Login Details. 3872. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. checkSSL(); Haddington, Scotland, United Kingdom. For roadside . It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. } Never worry about a negative balance, violations, fines, or fees. Overview of CSC complaint handling. Toll amount owed is typically available within 7-10 business days of your trip. Logos and other trademarks within this site are the property of their respective owners. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. Login - Harris County Toll Road Authority Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. BLUERIDGE TRANSPORTATION GROUP, LLC And Use The Features That www hctra org login Offers On Their Portal. You can contact them directly by phone at 281-875-3279. Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. Voice messages left after hours will be returned the following day. . View News Archive. For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . background-color: #376d7d; Commute & Mass Transit and other bills can be paid at doxo. Monthly statements allow you to view your account activity. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. We will resume normal operations Tuesday, December 27. Prefer to pay as you go, and Pay your way? Be sure to have two identifying pieces of information from the following list: BancPass does not initiate charges to your account. Please allow 24 hours for a customer service agent to respond to emails. } Prior experience in a customer service-related role. The minimum reload amount is $15. Manage your account with automatic text reminders and the BancPass mobile app. + EZ TAG phone number . Please be ready to provide the vehicle . You can try any of the methods below to contact EZ TAG. .hmg-jb-alert-info, .hmg-jb-alert-success { } Can I find my bill online? Please read this page for more information on HCTRA.org's language translation. Ability to speak effectively on the telephone. Join to view profile Harris County Toll Road Authority . } Please allow 24 hours for a customer service agent to respond to emails. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. background-color: #376d7d; Log in to manage your EZ TAG account. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. They are always available to assist and have a conversation. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. } Click here You are about to be logged out due to inactivity. You may notice that you have taken trips that have not posted to your account yet. var jb_url_lower = jb_url.toLowerCase(); 281-875-EASY (3279) You may visit their website or send an . color: #376d7d; The information is transmitted to the Toll Operators Back Office or processing center. Business operations will resume Tuesday, January 19. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. For EZ TAG account holders, .hmg-jb-panel-body { 2/14/2018. } Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . CSC has an average consumer rating of 3 stars from 24 reviews. Ripoff Report Needs Your Help! Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. Travel Tools. 9 followers 9 connections. place i need to cancell all the service thank you. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. color: #fff; Last Modified May 6, 2020. document.write("