Easily access the industrys most accurate and reliable rent and occupancy data. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. Still, its pretty annoying that something viral to my life works so poorly. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. The issue is resolved and we are proactively working to prevent it in the future. Griffis Westminster Center. This one makes me want to go back to writing checks. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. Thank you! Login. Everyone is right, this is not intuitive and a pain in the neck. Get Started Now Terms of Use Privacy Policy Renter Background, Creditor Screening Issues, COVID-19 Pinpoint drivers of submarket momentum and individual asset forecasts with greater Get Started Now Terms of Use Privacy Policy This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. Log in. Log in Terms of Use Privacy Policy Login Use your ActiveBuilding login information Enter your email Log in New Resident? Proven to outperform the market 2-5% in every market cycle. None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. For more information, see the developers privacy policy. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. We were very excited to talk about the new ActiveBuilding at RealWorld.. granularity and accuracy. Get Started Now Terms of Use Privacy Policy granularity and accuracy. 403 West. But as soon as I went to another page it was lost, and unretrievable. Daily, transaction-based visibility into your portfolio and your competitive market. The developer provided this information and may update it over time. We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. Get Started Now Terms of Use Privacy Policy The app was working fine before the unnecessary visual refresh. I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. You will see an updated app icon, new colors, and a cleaner login screen. Log in. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . granularity and accuracy. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Easily access the industrys most accurate and reliable rent and occupancy data. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. When you tap any of the the menu options, youre treated to several more seconds before youre taken to a new page. Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. I only open the app the pay rent, and its always something I approach with trepidation. Use your ActiveBuilding login information. You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. ActiveBuilding enhancements launched at the height of the pandemic upgraded amenity reservations to enforce social distancing and adaptive capacity requirements. Use your ActiveBuilding login information. If you try to view pictures on a post, the window just crashes. Plus, staff can share news with all residents at once or send important information to only specific interest groups. Ill have to try again later. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. Package delivery is the secondamenity residents are interested in after fitness centers. App responsiveness is very important to us because we know how frustrating it is to you to use. We experienced unexpected slowness in the application during this time. Thank you!Original Response: Thank you for your feedback. Sometimes this wont work at all. If you open a forum post and then back out, you're starting from the top again. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. Notice message Please check your email to reset your password.. Email: Password: Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. Maximize your asset value by optimizing rents while consistently reducing vacancies. If I had an alternative way to do so, this app would exit my phone immediately. It's also likely to take a few tries to get in. Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. Log in. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. Active Building. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. I hope they change it soon. They can even set up reoccurring payments or split the cost with roommates! RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. If you care about reputation, the best way to do that is bring an engagement solution into your software suite. As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. And the convenience doesnt stop there. RealPage Analytics delivers the most accurate apartment data, trends and industry news. 403 Wolf Creek Cir, Raleigh, NC 27606. The interface reminds me of first generation mobile websites. I really hate this app. Data privacy and security practices may vary based on your use, region, and age. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. It never remembers me or attempts a biometric login. Unfortunately, the app is still extremely frustrating to use. Maximize your asset value by optimizing rents while consistently reducing vacancies. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. Login Use your ActiveBuilding login information Enter your email Log in New Resident? I've noticed some improvements being made recently which is great. This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. Have an immediate question about our products or services? Update: This type of review with specific examples is extremely helpful to us. We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. Enter your email. Resources, LeaseLabs Your Information is secure and will be kept confidential. Get Started Now Terms of Use Privacy Policy ActiveBuilding puts everything in your community at your fingertips. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. It also makes moving in easy. RealPage Market Analytics delivers true performance data no one else has. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. ActiveBuilding puts everything in your community at your fingertips. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. Copyright 2023 Apple Inc. All rights reserved. The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. Developer responded to review, appreciate the dedication to their user base. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. There is no immediate change to either staff or resident day-to-day use. It was snappy, responsive, and logging in took less than a few seconds. 78% of residents prefer to pay online. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Original review below:iPhone 13 pro. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Welcome To The Fairfield Properties Resident Portal. And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! Your team definitely has their priorities straight. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Upon opening the app, I have to wait 30 seconds just to reach the main menu. The experience is shaky at best from the moment that you open it until you tune you minimize or close it. RealPage Market Analytics delivers true performance data no one else has. Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? (303) 421-6900. New Resident? Pinpoint drivers of submarket momentum and individual asset forecasts with greater It doesn't really make things any easier for me at all. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? Had to do a lot of changes so the app would accept the input(s). Proven to outperform the market 2-5% in every market cycle. From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Infrequent/Mild Medical/Treatment Information. Get Started Now Terms of Use Privacy Policy (Some features may not be available at your property. Check out our quick video of how to set up your account here! We want to make it dynamic and guide users to the information and services they need.. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. Renter Background, Creditor Screening Issues, COVID-19 Get Started Now Terms of Use Privacy Policy Get Started Now Terms of Use Privacy Policy Proven to outperform the market 2-5% in every market cycle. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Have an immediate question about our products or services? Daily, transaction-based visibility into your portfolio and your competitive market. Community Rewards is really that.. ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? Maximize your asset value by optimizing rents while consistently reducing vacancies. Resources, ActiveBuilding Resident Portal for Multifamily Properties. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. Apps should promote digital options and self-service. Login Use your ActiveBuilding login information Enter your email Log in New Resident? LearnMore. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Get Started Now Terms of Use Privacy Policy Daily, transaction-based visibility into your portfolio and your competitive market. Login. ActiveBuilding puts everything in your community at your fingertips. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention.