Post . Once your problem has been reported, you can track its progress using the link below. (charged by the issuer). We recommend speaking to your super fund to arrange the transfer. ","anchorName":"#what-insurance-cover-is-available-with-bt-super"},{"label":"How do I join BT Super for Life? Disclaimer: The information on this page was last updated on 04/01/2023, 15:47:31. Individuals should seek their own independent financial advice and consider the appropriateness of any financial product in light of their own circumstances and needs before making any investment decision. You should also consider obtaining personalised advice from a professional financial adviser before making any financial decisions in relation to the matters discussed hereto. Westpac and its related entities do not stand behind or otherwise guarantee the capital value or investment performance of a Super Product, a BT Panorama product or BT Margin Lending Margin Loan. Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. Are these phones part of a digital voice order? Sydney NSW 2001, Investors BT Super Invest Product Disclosure Statement, BT Super Invest Additional Information Booklet, BT Super Invest - Super Target Market Determination, BT Super Invest - Transition to Retirement (TTR) Target Market Determination, BT Super Invest - Pension Target Market Determination, BT Super Invest Investment Options Booklet, $12.50 per trade, or 0.11% of the transaction value (if greater), 0.04% p.a. This stage has a very high allocation towards growth assets. +612 9155 4029, Advisers There is no charge for accepting any rollovers, however before requesting the rollover, you should consider where your future employer contributions will be paid (if your employer contributions are currently being paid to another fund) and check with your other fund(s) to determine whether there are any exit or withdrawal fees for moving your benefit, or other loss of benefits (eg insurance cover) noting that you may not receive the same type or level of benefits after the rollover. 1 Braham Street Spotted something in our network that's unsafe or damaged? Frequently asked questions about BT Super How can I make a complaint. You should obtain and consider the PDS before deciding whether to acquire, continue to hold or dispose of interests in a Super Product, BT Panorama product, or BT Margin Lending Margin Loan. Learn more about accessing your super, eligibility and conditions that apply. finder.com.au is one of Australia's leading comparison websites. Claiming early release of super 13-09-2018 BT Halo includes services worth up to 468 over your 24-month contract for just 1 extra per month. Ideas and tips to help you to prepare for your best financial future. You have been temporarily locked out. BT Super Invest - Transition to Retirement (TTR) Target Market Determination (PDF). Create one Quick links Track your order > Report or track a fault > Pay a bill > Get help or contact us > Download the My BT App > Looking for BT Mail? We are not owned by any Bank or Insurer and we are not a product issuer or a credit provider. BTFM is the trustee and issuer of Panorama Super, which is part of Retirement Wrap ABN 39 827 542 991. You'll also need to supply: When you join, you'll receive a welcome letter and welcome pack with all your account details and any other information or forms you'll need, and you'll be asked to nominate your beneficiaries. This is so there is a single point of . Moving home with BT As always, weve got you covered. Making Smart Life Decisions ft. Smart Women Society, Frequently asked questions about BT Super, Death and TPD plus salary continuance cover (also known an income protection insurance), Your personal details e.g. We use cookies for security purposes, to improve your experience on our site and tailor content for you. Access a range of investments including shares, ETFs, ready-made portfolios, managed funds and more. Thank you for the response its not great for a communication company that you cannot contact them! Let us help you out with your query. OurPrivacy Statementexplains how we use cookies. We noticed that you have JavaScript disabled on your web browser. I have an existing Super Account and wish to transfer the total amount approx $30000 into my Commonwealth debit card. Apart from any interest investors may have in underlying bank accounts held at Westpac through their cash account, Westpac term deposit products or Westpac securities acquired through BT Super Invest, an investment in, or acquired using, BT Super Invest is not an investment in, deposit with or any other liability of Westpac or any other company in the Westpac Group. A Product Disclosure Statement (PDS) for BT Super Invest can be obtained by contacting BT on 1300 881 716 or by visiting www.bt.com.au/superinvest. Open an account in minutes If youre ready to get started you can apply online in about 10 minutes. I have autism and greatly struggle with talking on the telephone and find email a lot less distressing and easier to follow {"menuItems":[{"label":"BT Super investment options","anchorName":"#bt-super-investment-options"},{"label":"What are the key features of BT Super for Life? Get a supercharge today! Unless otherwise specified, the products and services described on this website are available only in Australia from Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. +61 132135 btsocialmediateam@btfinancialgroup.com Financial Service BT Funds Management Limited ABN 63 002 916 458, AFSL No. If you have any questions about BT Super for Life or would like a copy of any material that is incorporated into this PDS by reference - marked with an - you can call BT Customer Relations on 1300 653 553. This lifestage is for members getting closer to retirement is getting closer, however not yet retired. Sydney NSW 2001, 1300 784 207 For Westpac issued products, conditions, fees and charges apply. Please do not click on any links. Lending criteria apply to approval of credit products. Access forms & disclosures and learn more from our educational resources and webinars, Managed Portfolios (SMA) - Managed Portfolio Series, Challenger annuities via Asset Administrator. on How to make a complaint about BT Business, Set up Company and Group Contacts for Cloud Voice. BT Super for Life A simple personal super account that's easy to join, manage and grow. Post the form or upload it to us. Please find belowinformation on how you can buy some of BT's surplus assets. Access the latest product updates, training and client resources on the BT Panorama user hub. There's the convenience of logging in at bt.com.au/ btsuperportal or on the Panorama App, using your username and password. BT Help | Get support with BT products and services | BT Help Help and support Having problems watching or accessing Sport? Assuming this is 15 per month, that would take off 60 (154), leaving 56.67. The simplest way to resolve a complaint may be discussing it with us by phone. This helps us to provide our website to you for free as a customer. 17h39, https://bt.custhelp.com/app/contact_email/c/1885. What are the key features of BT Super for Life? This package comes with a speed guarantee, stronger routers, double BT Mobile data, and up to 3 free WiFi discs to improve your speeds. Finder acknowledges Aboriginal and Torres Strait Islanders as the traditional custodians of country throughout Australia and their continuing connection to land, waters and community. Please read our website terms of use and privacy policy for more information about our services and our approach to privacy. Westpac does not guarantee the insurance. Lets go! A will can be challenged by the estranged family, especially if it resonates unreasonable outcome to their family and dependents. Mon-Fri, 8.30am - 5:00pm (Sydney time), BT Managed Accounts The sale of BT Super was dealt a blow last week, with the bank confirming reports that managing director of BT superannuation Melinda Howes was departing for family reasons, amid job cuts amid . Investor: 1300 881 716, Monday to Friday,8:30am 6:30pm (Sydney time), Adviser:1800 731 804 BT Super investment options You'll automatically be invested in the BT Super For Life fund when joining, then you're free to switch to any of the alternative options any time after. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If you made a request to consolidate other super into your AustralianSuper account it will take around 3 days for those funds to appear in your AustralianSuper account. We endeavour to ensure that the information on this site is current and accurate but you should confirm any information with the product or service provider and read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) or the information they can provide. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. relying on this information. About BT Super for Life We also provide general advice on credit products under our own Credit Licence ACL 385509. Please refer to the AFCA website set out below for more information. If you know your Customer ID / Number please enter it here to find the relevant contact details, 132 135- Members 0 Ratings If you want to talk about something we havent covered here, there are other ways you can contact BT about your broadband. It may be worth upgrading to BT Halo. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. You can call 0800 443 311 to get through to an automated phone line which you can use to: If youd rather speak to a human, you can use the live chat feature on the BT website or call 0800 800 150. Adelaide SA 5001, BT Super Invest You may also apply for up to three insurance options based on a combination of the following: When you apply for this type of cover, you'll be given flexibility to decide the amount of insurance cover you require; however, approval is not guaranteed and is dependent on the result of a medical assessment. Investor:1800 998 185, Monday to Friday,8:30am 7:00pm (Sydney time) The average super balance is $154,350. You will learn how to create a contact, add information as well as delete a contact. Sydney, NSW, Australia 2000. Anyone in Australia that is 18 years of age or older. Office of the Australian Information Commissioner BTPS and BTFM are subsidiaries of Westpac Banking Corporation ABN 33 007 457 141 (Westpac). Finder's digital asset trading is powered by Finder Wallet Pty Ltd (ABN 11 149 012 653) an AUSTRAC registered Digital Currency Exchange and reporting entity (DCE100735494-001). BT platforms provide one place to manage your clients' investments, SMSFs, super and insurance, supporting you and your clients to manage their wealth. BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 is the trustee and the issuer of BT Super, BT Super for Life and BT Super Invest (together, referred to as the Super Products), which are part of Retirement Wrap ABN 39 827 542 991. With BT Super Invest you can choose to invest your super in shares, ETFs, managed funds and more. on We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. Online:oaic.gov.au, If youve forgotten your online account details, go to the, Total & Permanent Disablement (TPD) cover, Transferring insurance to AustralianSuper, accessing your super, eligibility and conditions that apply, Read about the information youll need to complete your account application, consolidate all your super into your AustralianSuper account, Notice of intent to claim a tax deduction for personal super contributions, no repeated letters or numbers or sequences like 1234, no easy-to-guess words like your name or email, base it on a phrase that only you know which includes a mix of letters, numbers and symbols, pick something easy for you to remember but difficult for someone else to guess, dont reuse passwords from other websites or apps. However despite BT saying the order is complete they are still to deliver the phones. When youre with BT moving home, its easy to bring all of their services with you. Our Privacy Statementexplains how we use cookies. Level 11, Tower Two International Towers Sydney Contact BT. 21-04-2020 Your account number starts with 10 or 11 (and is 9 digits), Your account number starts with 40 (and is 9 digits), Your account number starts with a C0 (C zero), A Product Disclosure Statement (PDS) is available for each of the Super Products, BT Panorama products, and BT Margin Lending Margin Loan, and can be obtained by calling 132 135, or visiting the. Where the performance, fees and insurance data for the MySuper fund vary according to the member's age, results for Use the mobile app to keep track of employer contributions. BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 RSE L0001090 is the Trustee of BT Lifetime Super - Employer Plan RSE R1001327 ABN 39 827 542 991. Compare these popular industry funds side-by-side. We have a range of ways to get in touch for new and existing customers. Your portfolio value and performance are likely to be different and will depend on the investment options you have selected and the time period over which you are invested in those options. If you are not a customer of one of the banks listed above, you can still sign up for a BT Super for Life account but will need to open a bank account first. For help switching broadband providers, give Utility Switchboard a call on 020 3048 4598. 19h39. This means if your claim is directly or indirectly related to a pre-existing condition or occurred within two years to the cover commencing, your death or TPD benefit won't be paid. What has been your return over the last 10 years with the BT super fund. Email: Except for any liability which cannot be excluded, Chant West does not accept any liability whether direct or indirect, arising from use of the Information. Your new provider might be able to cancel your package for you when you switch, but its best to contact BT beforehand anyway. Calling from overseas: I do not want to call and clog up the lines for people trying to get urgent assistance. execute the strategy once the Board approves it. They had likely also considered the current and future financial disposition of the estranged family of your son, and whether or not you were financially dependent too. Design your super Set your own pace and learn as you go, knowing you can always fine-tune your options. You should consider whether the products or services featured on our site are appropriate for your needs. If you're a Westpac, St.George, BankSA or Bank of Melbourne customer, you'll be able to see your super next to your everyday bank accounts in your online banking. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. by third parties. This could be that they send out an engineer or they can call you back with some tips to try if they think you dont need one. BT - Part of Westpac Banking Corporation. If your broadband speed reads faster in some areas of your home than in others and BT have decided not to send out an engineer, you can get a BT WiFi extender to help boost the speeds, especially in rooms further away from the router. 233722 (BTSL) and Westpac are together the issuers of the BT Margin Lending Margin Loan. The information shown on this site is general information only, it does not constitute any recommendation or advice; it has been prepared without taking into account your personal objectives, financial situation or needs and you should consider its appropriateness with regard to these factors before acting on it. Strange that a communications company haven't setup an alternative means of communications for customers to contact them when an energy company (EDF Energy) has. If your complaint relates to the handling of your personal information, you can escalate your complaint to the Office of Australian Information Commissioner (OAIC). Next, BTs saved costs are taken off. As always, weve got you covered. Its easy to open an account online. @seraphim21 wrote:. We can also provide you with general advice and factual information on about a range of other products, services and providers. BT Super for Life offers two different insurance options: standard cover or customised cover. BT - Part of Westpac Banking Corporation. When you move, youll have to contact BT and let them know: If you just have broadband with BT, you should call 0800 800 150, but if you have more services, you can call 0800 783 0235 or use the link below. A crash course to get your life together from careers and finances to self-care and relationships. To contact us by live chat, email or phone, visit: You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Performance, fees and insurance data is based on each fund's default MySuper product. Through BT, you can access a range of solutions across super, investments and insurance, to help you plan for today and tomorrow. The following form allows you to search all of BT. For further information about our complaints process, download our Complaints Policy. However, answering your question, a will is not always absolute in nature. Sorry if that causes you any trouble. We encourage you to use the tools and information we provide to compare your options. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.