well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave If the DSL light remains red after verifying your date and checking your cords and jacks, you will need to, This indicates nothing is connected to the modem port. CAUTION! What if all the lights on the modem are off? It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Has been reset to factory default settings. and our Find helpful customer reviews and review ratings for C4000LG CenturyLink Modem by GreenWave (Renewed) . Click 'Apply' to save changes. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Setting up new service? Product Description. Make sure this fits by entering your model number. View Product. Theutilities menugives you access to several additional tools to manage and test your modem. |Privacy preference center
While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. The LED ring in the center of the C4000LG will light up green upon full internet access. Works great. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. Click on the options below for details and step-by-step instructions. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. Residential |Small Business |Enterprise
Not the right kind of modem? Internet Strength: 90%. I then went through the 3-step setup for this new modem, but was never able to finish step 3. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. So I had a brand new Netgear Nighthawk router R6900v2 and connected it to my modem I followed the instructions that came with the Netgear router and it worked just fine. For the best results, read the full instructions below before you begin. Check your service start date, wait till 5 p.m. on that date, then try again. Start by unpacking the box and identifying the modem, cables, and instruction card. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Quality Score 9.8. Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". Thats issue I cannot get connected to IP. Continue to the Internet connection Setup. Single LED status light. We suggest using theMy CenturyLink appon your iOS or Android device to complete modem setup. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Optimizing the Wi-Fi to get the best service possible3. CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. Next, you'll need to find a good spot for your modem. I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. You will see it change when you are pairing a device to your WiFi network through WPS, as well as when the modem is updating its firmware. Occasional updates are necessary to add new features and keep the modem's performance at its best. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Try plugging the DSL cord into a different jack. Plug other end of Ethernet cable into the your home phone line. The main screen will appear. Press J to jump to the feed. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. We no longer support this browser. Find many great new & used options and get the best deals for CenturyLink Greenwave C4000LG DSL Modem Router at the best online prices at eBay! Concretely, you can control Security Options, DNS, proxy, LAN, Network Management, IP QoS , WAN, WLAN settings, DSL, ADSL, MAC, WPS block; amongst others. 4.7 out of 5 stars based on 30 product ratings (30 . Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. Try disconnecting the power, waiting a few minutes, and repeating setup. It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Modem Speed: 90%. It should turnsolidBLUEonceit has connected. If your service has already been activated, you might get a message earlier in the day. 217. This means the network is not being detected by your modem. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Residential | Small Business| Enterprise| 2023 CenturyLink. Network security types, explained. which is to say is that it does exactly what it is supposed to do, and offers the standard modem GUI by going to IP 192.168..1. Unplug everything, wait a few minutes, and plug in again. The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. . Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. The one you use will depend on the type of internet service you have. Advanced settingsgive you even more control over your modem's configuration. Answer (1 of 3): I'm sorry, you've been lied to. To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. It should turnsolidBLUEonceit has connected. 423 0 obj
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Third party marks are the property of their respective owners. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. . Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. Download the latest firmware for the C4000XG. In this video, we'll show you step-by-step how to install your C4000 Modem. On or before the day your service is supposed to begin, your modem will come in the mail. After completing the syncing and setup process, the LED color will change to indicate the connection status: TheC4000BG/BZand LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. This gateway has 4.2 out of 5 stars on Amazon. 2 offers from $138.97. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. Follow the steps to complete the installation process using QuickConnect. Find contact options in the Support tab of the app, or by. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. Wait until after 7 p.m. on the service start date to attempt setup. You may not have internet access though. I have had the (dis)pleasure of working on both the C1000z and the C3000z. Your modem'swireless settingscontrol the WiFi network in your home. Learn more about, Need more help? Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Where it is placed can have a huge impact on your wireless performance. Set up WPS on your modem. All Rights Reserved. Please note that a phone jack is required to set up CenturyLink internet service in your home. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. The CenturyLink network hasn't yet been connected at your address. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. And am looking for information on what the Ethernet lights mean on the back. DSL and power ports on the back of the C4000BG and LG/LZ models. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. If the connection fails repeatedly,reboot your modem, then try again. The Brightspeed network hasn't yet been connected at your address. Features of the C4000 (All versions) Secure WiFi compatible. Enter the user name and password provided by your ISP. This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. The particular jack you are using isn't hooked up or is faulty. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. The C4000BG has the same specifications as theZyxel C4000BZ. My Android, Apple and Linux devices work fine, both with internet and wireless connections. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. Filters arenotneeded if you use theC4000XG. Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map
If you still get a red light, you will need tochat with an agentto get further troubleshooting help. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Residential | Small Business| Enterprise| 2023 CenturyLink. We're here to help! Visit ourtower modem setup page instead. We've created a series of self-help and self-install videos to empower you to quickly get connected. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. Once the light is green, you're connected to the internet and you can get online! The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. For direct customer support questions, please use the pinned CenturyLink Official Support Thread. At this point, you are ready to activate your service! This video provides a few simple tips that could help y. Let's restore the network settings on the Printer: Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds. Plug the phone cord into a filter and then into the wall jack. Click Apply to finish the configuration. Helpful. People who viewed this item also viewed. Now it's time to get your modem hooked up. The C4000LG has the same specifications as theZyxel C4000LZ. Your line should be activated no later than 7 p.m. on your start date. We no longer support this browser. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. This router comes in multiple versions, each with different specifications. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) Click the quick setup icon to configure the device's Internet access . In some cases, the jack may be faulty or may not be connected to the CenturyLink network. Jun 10, 2022. @gsturtle36. We recently moved and got Century Link internet service, with the C4000LG modem. The tech fixed the problem, and the new modem was able to connect to the DSL service. STARTED! 5. Cookie Notice If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. This video is a step-by-step guide of how to setup your modem. I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. Choose your type of modem below to read the instructions before completing installation. You can continue to the next stepto compete setup. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. %PDF-1.6
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Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. The LED ring in the center of the C4000XG will light up green upon full internet access. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. If it is Red, please contact CenturyLink Your modem'swireless settingscontrol the WiFi network in your home. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Just follow the QuickConnect instructions when you get to step 4. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. found on earlier modems. Unboxing2. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. Wireless security settings. Find addit. 1) Place the CenturyLink modem in transparent bridge mode and use Orbi in Router mode. Please try another jack orchat with usfor further help. The user manual indicates all ports should be functional, so i would guess either the PC lan port or the cable are having issues. $84.99. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. HP Support Agent. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Call tech support back and tell them your modem is in a "walled garden" state. You may receive a notification earlier in the day to let you know that your service . The particular jack you are using isn't hooked up or is faulty. Our troubleshooting team is standing by. Up to 75% less lag time (latency) for gaming and video applications. The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. Please note that a phone jack is required to set up CenturyLink internet service in your home. Modem Speed: 85%. In any case you get a nice . These are essential to make sure you get the best phone and internet connection. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. The particular jack you are using isn't hooked up or is faulty. Please note that a phone jack is required to set up Brightspeed internet service in your home. Have you purchased a new Axon (Greenwave). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you don't have a jack,chat with usto have one installed. You can test this by plugging in another electrical device, and/or try another outlet. The one you use will depend on the type of internet connection you have. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. X. This means your modem is connected to our network and the line is active. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. 9.3. TheC4000XGdoes not have a DSL port or light. Next, you'll need to find a good spot for your modem. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Refer to Step 3 in Topology 2 to configure the router. Wrong modem? But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. Create an account to follow your favorite communities and start taking part in conversations. Don't forget to Subscribe us to get instant notifications of all future uploads! Enjoying my content? Use a DSL splitter to plug a phone and a modem into one wall jack. xbbd```b``] q:,`YH7T ; CenturyLink Greenwave C4000LG DSL Modem - White. Verified purchase: Yes | Sold by: bluehousesupply . Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. What is the second port on the back . All Rights Reserved. BLINKINGRED-An error occured or the attempted connection failed. Unplug everything, wait a few minutes, and plug in again. Use a DSL splitter to plug a phone and a modem into one wall jack. We're here to help! This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. 9.4. 11-22-2021 02:00 PM. Share | Add to Watchlist. The modem was easy to set up and worked perfectly. Also, make sure you have entered the user name and password correctly. There are multiple versions of this router, each with unique specifications. After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. Use to replaced my failed leased modem/router. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. wishful thinking hu. If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. Follow the steps to complete the installation process using QuickConnect. We had to replace one of the same models and no issues. Then, while connected to . Tower modem setup guide. Just follow the QuickConnect instructions when you get to step 4. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. Axon C4000BG modem/router for 10, 20, or 40Mbps. Advanced settingsgive you even more control over your modem's configuration. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it will. 2.Reposition your wireless router. TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Theutilities menugives you access to several additional tools to manage and test your modem. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 4. If you did not receive filters, pleasechat with us. Try this: This can depend on a number of factors. This can often resolve a connection issue. After a "forced" Windows 10 update (not upgrade), my three Windows 10 devices will not connect to the internet through my CenturyLink router, either through an ethernet connection or a wireless connection. Use the, This means a connection failure has occurred. The C4000 series modem/WiFi router comes in two models, each with different specifications.The one you use will depend on the type of internet service you have. Before finishing the installation procedure, there are a few things you should be aware of. 2023 Brightspeed. Plug other end of phone cable into the your home phone line. This should arrive today. 4. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Please note that a phone jack is required to set up Brightspeed internet service in your home. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. Privacy Policy. Click on the options below for details and step-by-step instructions. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Do not remove or lose your modem sticker, which includes your default admin username and password. Cyber Monday 2021 ****h. Use the new modem. 8.8. Works with these Brightspeed internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver onBrightspeed services. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. This can depend on the age of your home. It also comes with vectoring, which provides for increased performance and range. The status light ring will change colors as it goes through the installation process, to show you its connection status. This page is for CenturyLink modems that look like this: For the following models: Features of the C4000XG. What the modem lights should look like, along with timing6. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Have you purchased a new Axon (Greenwave)Axon (Greenwave) C4000orZyxel C4000series modem from Brightspeed and are putting the service together on your own? Highlight Features \u0026 Reviews! Try another phone jack if one is available. Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000LZ. Ok the story starts with me having ADSL with CL I had 15mbs down and 1mbs up for 45 a month because I had my own modem. Search for an email containing information about your order confirmation and a link to follow its status. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. Try this: Only the C4000BG and LG/LZ models have a DSL light. Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. $69.99. No Ethernet port? Centurylink modems are made by 3rd party distributes (recently it seems mostly Zyxel). The status light ring will change colors as it goes through the installation process, to show you its connection status. In-home speeds may differ based on router setup, devices and other factors. Press question mark to learn the rest of the keyboard shortcuts. You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. We no longer support this browser. Setting up new service? CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. So I called CL and ordered a brand new one (C4000LG) from CL. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. 5. bZZ)
Below are the status light behaviors you'll see when the modem is connecting (also called pairing or syncing) with a wireless device through WPS: BLINKINGGREEN- Searching for a device and attempting to connect. On your start date, your line must be operational by 7 p.m. WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Below are some of the most common questions and issues that customers ask as they install a modem. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. In-home speeds may differ based on router setup, devices and other factors. 2017-04-24 10:28 AM. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. Filters arenotneeded if you use theC4000XG. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. Sentiment Score 9. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Downloading the MyCenturyLink app for easier install3. Dynamic QoS: Prioritizes data through the router for smoother streaming. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. I just upgraded my internet speed to 80mbps. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all.