WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. How do I ask Stub Hub to list an event for which I have tickets? Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. StubHub gets a lot activity from users on Facebook than it does on Twitter. 2697 Lakeville Rd. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. 1412 Broadway, New York, 10018, USA. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. 2 if you have questions about buying tickets. StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Thanks for your message we aim to get back to you within 24 hours. WebGet in touch with us today! % of people told us that this article helped them. 4 if you have questions about listing tickets. We would be the company acquired, not the ones doing the acquiring. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. WebHow To Contact StubHub Corporate Office Headquarters. Then came the coconut, an event none of us could have predicted. Within nine months of my arrival at StubHub, thats exactly what happened. The transaction, subject to customary closing conditions, is expected to close in mid-2016. In February of 2020, we sold StubHub for $4 billion. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. 199 Fremont Street, Floor 4. WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. Open our virtual assistant, click on "Contact form" and let us know how we can help you. StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Personally, though, I found it disappointing. Field Operations and Last Minute Services. San Francisco, CA 94105 USA. Check your order confirmation email for Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. WebStubhub, Inc. operates as an entertainment ticket agency. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. She has a successful track record scaling and growing businesses internationally. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). The corporate office phone number is 415-222-8400. The more I learned about StubHub, the more excited I became. Every order is 100% guaranteed. All Rights Reserved. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Picking up your tickets at one of our Last Minute Service Centres? As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. In 2017, eBay enabled $88 billion of gross merchandise volume. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. The implications for my own role at StubHub were uncertain. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Fax Number: 1 From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. The Utah-based firm announced on LinkedIn it Being OK With Spectacular Failure. This was not just bigit was unprecedented. It's often the quickest way to sort something out. Thanks to all authors for creating a page that has been read 52,013 times. During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. By signing up you are agreeing to receive emails according to our privacy policy. It was time for me to choose possibility once again. Come join us to plan your next live event experience! His digital chapbook, The Internet, was also published in TL;DR Magazine. 3 if you sold tickets already and have an issue. the exact pickup location and times. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. Stubhub, Inc. operates as an entertainment ticket agency. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. We use cookies to make wikiHow great. Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. StubHub will send you an email with instructions on how to claim your refund or credit. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. Our RSS feed includes all eBay news articles published on this website. wikiHow is where trusted research and expert knowledge come together. Personally, though, I found it disappointing. The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. Choose Possibility: Take Risks and Thrive (Even When You Fail). Eric Baker Founder. All rights reserved. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"