As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. Please help. Clear the cached data to refresh the login portal using the below steps. Amazingly both messages are right but not well worded. The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. Otherwise, choose another username. Amazingly both messages are right but not well worded. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. For Windows devices, try the following troubleshooting methods. Sign In. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. How did you reverse your original choice? That Microsoft work or education account doesnt exist. This is after creating the O365 email account for the user without issue. Minimising the environmental effects of my dyson brain. It then asked me to create a password so I backed out thinking it wouldnt work. WDAGUtilityAccount: What is it & Should you Disable it? please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. That Microsoft account doesn't exist. After entering the unique code, you will be able to create a new password and sign in. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? This is a common error among Microsoft users encountering the error under consideration. I worked around it.. What is the point of Thrower's Bandolier? Enter a different account or get a new one. I have the same problem. To learn more, see our tips on writing great answers. Hi Lael! Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. Microsoft O365 accounts conflict with Microsoft regular accounts? However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. Similarly, if you are unable to sign in to Windows 10 with your Microsoft account, check our detailed guide to get to the root of the problem. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. Check products or services. We are happy to help you! I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. You can also get this prompt if your Microsoft account has been deleted for some reason. I am not using Outlook anymoreOn Mac the Search function also was not working. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? So, visit the Microsoft Web page and sign up for a new account. Enter a dif Business process and workflow automation topics. Select Reset password below. My answer is to jettison Microsoft for something that works. . Enter the on-screen character and click Next. my email address is - ***removed*** ***Personal information deleted by the moderator. Below is a guide on clearing the cached data on the Edge browser. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. Also, a user needs to request a reset of the primary account, not the additional e-mail address. The app needs permissions to use SharePoint,office 365 and outlook.com. One easy way to fix this issue is to use the correct account type while logging in. Microsoft apparently expects their customers to understand the distinction by mental telepathy! When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. Enter a different account or get Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? Enter a different account orget a new one. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. I DO NOT WANT MY WORK LINKED TO HOME. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. Copyright Windows Report 2023. I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. Time-saving software and hardware expertise that helps 200M users yearly. A few months ago I created this account and now it says that it doesn't exist. Try another email address or sign up for a new one. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. It keeps happening. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. See, Step 2: Check products or services where you used your Microsoft account. I should add that this particular computer had my personal account as the main user. If your Microsoft account doesn't exist but it does, you might be permanently locked out. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. A Gamertag is meant to serve as an identity only on Xbox. For the question by Ramhound see. It looks like theres already an account with [emailprotected]????.com. If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. This thing does so much stuff that it can't do anything. So freaking annoying. You can also verify by asking close contacts to whom you have emailed from that account. Once the steps above have been completed, you should be able to log in to your Microsoft account. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. Asking for help, clarification, or responding to other answers. Here are three major reasons apart from the probability of the account id doesnt exist. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. rev2023.3.3.43278. This is also happening to me. To access this form, the user must be signed in with a Microsoft account. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. Check your Microsoft account names under Email & accounts. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. Windows 10 comes with a feature that allows you to do a factory reset losing all files. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Hi, I am trying to register for AZ-900 exam. It says my account does not exist. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. Do I need a thermal expansion tank if I already have a pressure tank? I've also tried an O365 works account I have after . Remember, if that fixes it, you can always add the account back in later. Enter a different account or get a new one" when opening outlook through Power Automate. Anyway, the shortcut to making a local login is to use Shift-F10 to get to the command prompt and there issue an ipconfig /release which will disconnect the device from the network. Power Platform Integration - Better Together! Avoid attempting to log in with an Alias. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. It was not necessary and just interfered with her sign-in under her work account. How do I find my Microsoft 365 admin? I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) Since I'm now joined, I can't check where the option is now. I am trying to sign in to a new computer using my Microsoft account. MS has got to fix this. Keep up to date with current events and community announcements in the Power Automate community. Enter a different account or get a new one". If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. From there, check to see if your device is enabled. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? Ok. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Has anyone found a solution? Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! These login loops can happen in software or on Microsofts web site in many different locations. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. Whats the grammar of "For those whose stories they are"? I'm just trying to play some minecraft. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. A local account is like setting up another user, but it's only on that one computer. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. You can use Office Online apps at https://office.com. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! I am trying to sign in to a new computer using my Microsoft account. Key Takeaways She has been the MiniTool editor since she was graduated from university. We only have 5 hosts so a domain seemed overkill. Guiding you with how-to advice, news and tips to upgrade your tech life. I'm ready to switch to Linux. This worked in half a second. If its you, go back and sign in. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Slot in the Microsoft user ID that needs to be recovered. Type the requested information and selectSend code. Trying to sign into a variety of Microsoft services using an Xbox Gamertag is impossible. Did this under Settings gear, Accounts, My Info. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. Enter a different account". T he works account does exist and is used to access an Azure subscription. The error message is trying (badly) to tell you that the email address login doesnt exist for the type of Microsoft account required (either work/school or personal). Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. All Microsoft accounts are either work/school or personal. I am trying to sign in to a new computer using my Microsoft account. In this guide, we will show you the possible causes and potential solutions to this issue. This is absolutely maddening. Replied on March 4, 2023. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. The steps below are on how to clear cached data on Google chrome. Click Settings and more, illustrated by three dots. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. While the account may be wrong, there may be other factors that can contribute to this error. How does it not exist when I even have a Facebook account with it? If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. How To Clear The Cache In Edge (Windows, macOS, iOS, & Android). Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. It only takes a minute to sign up. Also, you might have knowingly or unknowingly deleted your Microsoft account. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). That Microsoft personal account doesnt exist. How to Generate Art from Text Using Simplified AI Art Generator? How can a Microsoft account login (email address) both exist and not exist at the same time? I haven't been able to find a way to set that up right out of the box, though. An additional address is meant for user account recovery and security purposes. These are different to MSAs. From there, click on the control and customize option. Enter a different account or get a new one. No account? Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. In this case, you can no longer access the Microsoft services associated with that account. On the next page, fill out the necessary details. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. Should you upgrade? Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Go to Microsoft Certification Dashboard. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. Another important step is to verify every input. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. Try another email address or sign up for a new one. If you are prompted for a product key, see Where to enter your Office product key. Hi so i restarted my HP laptop and i'm setting it up. Fix the damned product I pay for every single year, again and again and again. Send a test E-mail to the supposed user ID. Look up your username using your security contact phone number or email address. In-depth step by step guide [with screenshots] Check device enrolment. If so, please select work or school account and . when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. Now click on "All services.". Then click on "Enable.". Thanks for contributing an answer to Super User! According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. I think that's the core of the confusion. 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