Credit cannot be used to make purchases at the Airpoints Store. You won't need to fill in all your details again. The same applies if you are a Koru member. The family name used for the original booking. Just ask "What is my credit balance?" When do international fares go on sale? display: none; Airpoints is Air New Zealand's loyalty programme where travellers can earn Airpoints dollars and then exchange the points for rewards, including flights and rental cars. Can I use AirpointsDollars to upgrade my booking? } If you've not registered yet, you can register for Airpoints online. Check your flights, request upgrades and more. * At the start of each month, the earn rate tiers for your Westpac Airpoints credit cards, will reset. Over 2,700 flights are booked daily with the help of Airpoints. This should also be the same name that's on your current passport. For further information, or to apply now, visit Westpac or call 0800 888 111. You can use your Airpoints Dollars to book a flight. Do consider using a password manager to generate and store your passwords. If you have forgotten your password, resetting it online is easy - click here to start our online password help service. Along with AirpointsDollars, you earn Status Points that let you move up the membership tiers. } If you can't remember the email address you used to sign up, no problem, but you'll need to call us on 0800 247 764 or +64 9 357 3000 if you're overseas and we'll ask some questions to make sure you are "you" and then give you your Airpoints number. Or simply ask Oscar, our chatbot who can send the link to reset your password to the email address you used to set up your Airpoints membership. Lending criteria, terms and conditions apply. You'll also earn Status Points when you fly with us or our partner airlines, which upgrade your membership tier to Silver, Gold or Elite giving you access to a range of great travel benefits. Nicola Dennison - Head of Customer Loyalty - Mitre 10 (New Zealand It's possible your missing AirpointsDollars and Status Points are still being processed. Pro-tip: sign in to the website first, for the best Oscar experience. We continually take measures to increase cyber security to protect you when you're engaging with AirNewZealand online. The deals that are still showing will be for specific flights and travel dates, and the number of seats left can be spread over different flights on different days. More about membership tiers. How are prices calculated in the low fare finder? The team are available 0900 - 1630 Monday to Friday, outside of public holidays, and will respond to you as soon as . About Airpoints - Airpoints Programme | Air New Zealand If you use the same email and password combination elsewhere, it's a good idea to check those accounts and update those passwords too. What should I do? A passphrase is a sentenceor combination of words that is easy for you to remember, but difficult for someone else to guess. If you fail to complete the email and mobile verification process, you may not be able to complete your transaction. If they are not an Airpoints member there will be a service fee of $25 or 25 AirpointsDollars to add them to your Gifting Register. For further information, or to apply now, visit Westpac or call 0800 888 111. Earn AirpointsDollars and Status Points with Westpac's range of credit cards. AirpointsDollars can be spent on flights with AirNewZealand, as well as partner and Star Alliance airlines. Need help with your Airpoints? - Air New Zealand } Air New Zealand Coupon Codes for February 2023 | news.com.au display: block !important; As an Airpoints member you'll earn Airpoints Dollars on all eligible Air New Zealand flights, as well as many partner airline and Star Alliance flights. We've made sure that when you become a grabaseat member you automatically become an airnz member, but if you want to join Airpoints you'll need to register here. As some parts of your account are more vulnerable than the others, additional security checks may be required to keep your account safe. Update your password. You could be asked to answer security questions only you would know (for example, you might be asked questions about your Airpoints account), or you might be asked to verify a one-time PIN code that will be sent to your mobile phone. margin: 0; Book by phone: Have your Airpoints number ready when you call the Air New Zealand Airpoints contact centre on 0800 247 764 (or +64 (0)9 357 3000 if you're calling from overseas) Book via a travel agent: Provide your travel agent with your Airpoints number at your time of booking Card Members who currently hold or who have previously held any other Card product offered by American Express International (NZ), Inc in the preceding 18 month period are ineligible for this offer. Air New Zealand - Login welcome Welcome to Air New Zealand Forgot your password? color: #000; How does AirNewZealand manage personal information? TWG Head of Customer Loyalty & Engagement. This varies week to week, but there are often several thousand seats available. Inflight wellbeing. Eprimo Online Portal If the wrong person gets access to your personal information, they could use it to impersonate you, leaving you vulnerable to identity theft. -ms-box-orient: horizontal; I'm already an Airpoints member - do I need to register again? (AirNewZealand reference numbers end in "H".). To be eligible for Fast Track to Star Alliance Gold status Welcome Offer, you must apply and be approved for a new HSBC Star Alliance Credit Card and spend $4,000 on eligible purchases within the first 90 days from account opening. Call our friendly team on 1800 132 476, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. To reset your password, enter your username and email address and click Send. It may take a little longer than usual to get back to you. For your local free calling number, click the Help & Contact link at the top of the page. sign up to receive grabaseat email alerts. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned AirpointsDollars and Status Points, or to spend your AirpointsDollars. How can I improve my chances of getting a greenlight deal? About Airpoints - Airpoints Programme | Air New Zealand Then you can spend your Airpoints Dollars on flights and OneUp upgrades. How can I update my personal information and contact details for Airpoints? Try changing the travel date(s), number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination.. How many seats do you put on grabaseat each week? The Qantas Status Fast Track covers 16 airlines: Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Delta Air Lines, Eva Air, Etihad Airways, Korean Air, Shenzhen Airlines, Singapore Airlines, South African Airways, Thai Airways, United Airlines and Virgin Australia. or combination of words that is easy for you to remember, but difficult for someone else to guess. You can use your AirpointsDollars to buy any seat for sale on AirNewZealand's website. About Airpoints - Airpoints Programme | Air New Zealand Offer is limited to new applicants only. Loyalty programme product innovation and optimisation. It also lets us contact you when required for example if we see odd behaviour on your account. The Australian carrier, which has a smaller New Zealand membership base with Velocity, has "an inheritance process in place to support member's family and friends" and the member's points can be. To do this, sign into your online account with AirNewZealand, then find your Gifting Register on My Benefits. No. Paying for flights with Airpoints Dollars | Air New Zealand The family name used for the original booking. Benefits include lounge access, priority check-in and extra baggage allowance. Can I use AirpointsDollars to buy prepaid extra bags? Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination. Track your Airpoints Dollars and Status Points balances, view your benefits and latest activity, or access your digital Airpoints card straight from your phone, plus find . If you've recently received an email from Air New Zealand informing you of a credit of over $300, unfortunately it's not true. Can I purchase additional AirNewZealand lounge Guest Passes? Earn Airpoints Dollars with Avis Car Rental | Avis Car Rental Airpoints help. Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. Don't share your credit card information with unknown online requests or websites. I was in the middle of booking but the ticket sold why did this happen? No, AirpointsDollars may not be exchanged for cash. You also won't need to enter all your details and have someone snaffle it from under you while you're typing. Westpac Airpoints World Mastercard. Over 2,700 flights are booked daily with the help of Airpoints. } Simply enter your Airpoints number when you book a flight or with one of our travel partners. If you are not able to access your account, please get in touch with our Contact Centre. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. For Silver, you'll need to earn 450 Status Points, 900 for Gold, and 1,500 for Elite tier status. As you move up the tiers, you'll enjoy great extra travel benefits and privileges. If your Airpoints member name and your travel name don't match, we need to know you 'are you' before we award your AirpointsDollars, so in that case you'll need to email us with copies of: If you update your Airpoints and Koru name details, the process will all be automatic as your details will match. Islands. .content.header-bottom .usp-content { Do update your password regularly. You can then set up your email preferences so you can start receiving grabaseat emails. Contact Us & FAQs | Air New Zealand's Airpoints Store Safety videos. ANZ revamps Airpoints credit card reward earn - TravelTalk NZ See the latest travel alerts and helpful FAQs. If you've lost your Airpoints card, you can use the digital version of your Airpoints card in the Air NZ app. Learn more about how Status Pointsworks and the great tier benefitsyou could soon be enjoying. How do I update my name, account details and date of birth within my Terms and Conditions Rewards programme points will be awarded on eligible rentals. Can I transfer my AirpointsDollars to another member's account? You can also complete a MEDA form, or find out more about flying with a medical condition. Please note we are not reissuing Airpoints cards now. If you booked the same flight in business . How can I update my personal information and contact details for Airpoints? Check in online, from anywhere, and access your digital boarding pass in the app, or add it to Apple Wallet. To do this, sign into your online account with AirNewZealand, then find your Gifting Register on My Benefits. For example, if you fly from Sydney to LA in Economy Flexi, you could earn between 69.50 and 104 Airpoints Dollars and between 102 and 161 Status Points. Additional phone numbers. However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. You can also sign in to the Air NZ mobile app, which will display your upcoming Air New Zealand flights. No, AirpointsDollars can only be earned, not purchased. Transaction limits and other reasonable redemption conditions of Star Alliance Rewards apply. } Airpoints is AirNewZealand's loyalty programme, and anyone in the world is welcome to join. Photo: AFP The airline says one of its Star Alliance partners has been impacted by a security data breach. Are grabaseat deals only available online? Please note: Online Services is not currently available for residents of Continential Europe. How to Sign in to Your Air New Zealand Airpoints Account The login page will require either an Airpoints number, username, or email, and a password to access your account. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. However, it says the breach is limited to customers' names, tier status and membership numbers because alliance airlines share minimal data. If you are sure your card is stolen, to protect your OneSmart Account against unintended use, please call us at OneSmart on 0800 787 555, or +64 9 377 8535 from overseas and we'll cancel your old card right away, and send you a new one. *Terms and Conditions Rewards programme points will be awarded on eligible rentals. Select 'Your balances' on screen to see your AirpointsDollars and Shairpoints balance (and much more), Your flight was in the last six months if you are an existing Airpoints member, Your flight was eligible to earn AirpointsDollars and Status Points, If it was a business flight, you were a member of Airpoints for Business when you flew. See information on how you can use your credit. To start, please enter your username. This is a security feature to protect your account. The cities featured on grabaseat vary daily, but you do have a few options to find out what's on offer: Is there a child or infant price for grabaseat deals? Westpac Airpoints Credit Cards| Air New Zealand Update your password. Activate your OneSmart card - Air New Zealand Avisworld.com-Car Rentals Site Answer To make sure the Airpoints Dollars you earn are automatically added to your account, the name on your Airpoints membership, and the name in which you book travel, should match. I'm registered for grabaseat alerts but I'm not receiving them. I can't remember my Airpoints number, how do I find it? display: flex; Can I use AirNewZealand credit at the Airpoints Store? von | Nov 9, 2022 | battleship battle ww2 | sanders small batch wonders sea salt caramel pecan clusters | Nov 9, 2022 | battleship battle ww2 | sanders small batch wonders sea salt caramel pecan clusters If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. For members residing in New Zealand or anywhere other than Australia, one Airpoints Dollar is equivalent to one New Zealand Dollar. 2 Certain purchases and transactions do not earn AirpointsDollars or Status Points, as applicable (see the applicable Credit Card Conditions of Use for full details), including: fees, charges or interest, balance transfers, credit card repayment insurance, tax payments (including local council rates and ACC Levies), gambling chips or gambling transactions (including online gambling), cash withdrawals from your account, money orders, travellers cheques and foreign currencies in cash, business-related purchases made with a Westpac Airpoints credit card other than a Westpac Airpoints Business Mastercard and transactions on any nominated account(s) linked to your Westpac Airpoints credit card. Do update your password regularly. The conversion rate will depend on the current exchange rate and is at AirNewZealand's discretion. Please contact us: kiaora@airpointsstore.co.nz. With four different Airpoints credit cards, there is a card to suit you. On the ground, you can earn with our hotel and rental car partners. I forgot my grabaseat password or user nameYou can reset these at any time. You can click on the "find more dates" button to search for other dates. How often do new deals go on sale?