If we fail to hear from you following the additional reminder, we reserve the right to cancel the package holiday and you will receive a full refund for the holiday, except for any amendment fees. Jet2holidays offers personal travel insurance to cover you whilst on your holiday and also cancellation cover should you be unable to travel. We will endeavour to describe the air conditioning system in the accommodation description where possible. Please check your car on collection and in the event of any damage, please report this to the car hire provider immediately so this can be rectified. Car hire what are club seats at td garden. Free Wi-Fi:Resorts or villas displaying a Free Wi-Fi symbol on our website or in our brochures have free Wi-Fi available, although for hotels it is not guaranteed throughout the resort. The Service is not available for hand luggage. Drink - drink bottled water and use it for brushing your teeth. In any event, only a maximum of three electronic mobility devices are accepted on a single flight, which will be on a first come first serve basis. Jet2 - Holidays and Flights on the App Store For these holidays, local agent details will be provided to you but you will not be met at the airport. Please read the arrival instructions on your local private transfer voucher carefully so that you can find your transport easily and start your holiday as soon as possible. We also purchase a fourth Airbus A300-B4 for cargo. thomas university jv baseball; Sources of information include the following: https://travelaware.campaign.gov.uk/ ; www.nathnac.net; your GP; or a specialist clinic. If you want to make payments towards your balance, pay your balance early or change the card you're paying your final balance with, you can call 0333 300 0737 or log in to Manage My Booking. Treat yourself to one of our ultra-luxurious holidays. We will only use your personal data as set out in our Privacy Policy. Customers can purchase a policy on-line via the link on the Holiday Essentials page on our website or by visiting www.Jet2insurance.com. Our trophy cabinet's full to the brim after our sister company, Jet2.com, scooped five awards at the Tripadvisor Travellers' Choice Awards 2020!Jet2.com won Best Airline - UK and Best Low-Cost Airline - Europe - and that's four years in a row! You will be advised of the current price of the holiday that you wish to book (including the cost of any supplements and upgrades) before your contract is confirmed. We are a Member of ABTA, membership number Y1256. This is subject to the agents obligation to pay it to us for so long as we do not fail. TripAdvisor ratings are not available for villas. Special requirements Please see clause 6 below for the cancellation terms and conditions in relation to Free Child Places. The Service is provided on a complimentary basis and does not form part of the cost of your holiday. If you feel the policy isnt right for your needs and you notify us within 14 days of purchase, well refund the premium to you in full, as long as you havent already travelled or made a claim. Please note, transfers are not included within a Jet2CityBreaks booking Some kids clubs may be chargeable and we do not guarantee that they are free of charge. Certain travel arrangements (e.g. Pay attention to all safety information given on board the flight; drink plenty of water during the flight to avoid dehydration. When we talk about your holiday in these conditions, except where otherwise stated, we mean the accommodation, transport, cruise arrangements and other holiday services (excluding excursions and car hire) described by us that you book in the UK with us. the date on which the Balance would normally be due in full). All Inclusive - please check the property description for each hotel for details of whats included, as this will vary from one hotel to another. Our safe travel requirements may change, and the latest version on the date of your holiday will apply. 19. h) Where you are travelling with any sports equipment or mobility aids or require an adapted room or property, your holiday price may increase due to costs relating to additional transfer requirements for such equipment or a room/property upgrade to meet your requirements. In some cases the voucher will also advise the reconfirmation number for your return transfer which will need to be called at least 24 hours before departure. We make no representations of any kind about the reliability of such ratings and cannot be held responsible for any reliance placed on such ratings. Please be aware that in some properties, there may also be limits on the. This means that the day to day operation of the air conditioning system is at the discretion of the hotel management, both in rooms and in the public areas of the property. We cannot be held responsible if you fail to tell us about special needs/requirements that will affect your holiday experience and this means we will not compensate you. And your return flights, transfers, hotel and 22kg baggage are all included. - Open all doors and windows. You must be aged 18 years or over to make a booking with us. We want all our customers to have an enjoyable holiday. Seek out five-star luxury and enjoy your swish hotel, return flights, 25kg baggage and private hotel transfers in one perfect package. Tee off on lush green golf courses, surf on turquoise waters or simply sit back and relax! If this option is not suitable for you then you may want to choose specific seat numbers for you and your party. (e) In any event, except for clauses (c) and (d) above, Jet2.com will not process claims submitted by a third party unless the claim is accompanied by appropriate documentation duly evidencing the authority of the third party to act on their behalf. Non-availability of the Service for any reason will result in no cash equivalent or entitlement by any person to any benefit, monetary or otherwise. Alternatively, at our discretion, you may be permitted to continue with your holiday but may have additional terms imposed upon you (e.g. Not every Half Board Plus or Full Board Plus package will offer the same additional service(s). Please note that not all UK airports provide this service, or may provide on a seasonal basis only. Please see the Buggies/pushchairs/car seats section above for weight allowances. Jet 2 has cancelled my flight. Our friendly Customer Helpers have received training on hidden disabilities and if you or a member of your party has any special requirements, please contact our Special Assistance team before travel. Where applicable, we will send you an amendment invoice. When a booking is made with us, the person who signs the booking form or completes the booking online or by telephone is confirming that they are over 18, have the authority to appoint the lead name on the booking (the person who makes the booking will be asked to choose a lead name for the booking) and accept these terms and conditions. Where our brochures include indicative prices for drinks, meals or local travelcards, these prices have been provided by local tourist boards as examples only. These conditions, along with Essential Holiday Information and all other information on our website and in our brochures (depending on how you make your booking) set out the terms and conditions of the contract between you and Jet2holidays of Low Fare Finder House, Leeds Bradford International Airport, Leeds LS19 7TU. Going out - at night avoid poorly lit areas; if possible never walk home alone; be aware of whats going on around you and keep away from situations where youre uncomfortable; if youre out as part of a group, look out for one another; consider very carefully whether you should leave a pub, club or event with someone youve just met; if youre not sure where youre going ask your representative or hotel reception for directions. With the exception of villa products, multipleFree Child places can be booked as long as there are at least 2 passengers paying the full adult price per child place and each Free Child place is assigned into a different room and there is availability of free child places. If you book arrangements other than an ATOL protected flight inclusive package from us, your monies will not be financially protected - please ask us for further details. 9. Where we can make a change, we will charge for any cost we incur in making this alteration including but not limited to: additional services, facilities, or other items changed, at the price which applies on the day the change is made. Please note any stated opening times of the local transfer operator office to ensure you call to re-confirm in plenty of time. It is not possible to use your hand baggage allowance against your checked baggage allowance or vice versa. Discover more than 30 of Europes most-exciting cities. No refunds on meals not taken can be given. add ancillaries to your holiday, in which case your final Prepayment will be adjusted accordingly (unless you chose to pay for these at the point they are added to your booking); change the day of the month on which your Prepayments are taken to another day of the month approved by us (although if you notify us shortly before a Prepayment is due then the Prepayment may still be taken on the original date); make a one-off Prepayment which will reduce the amount of your final Prepayment. 1. Never jump into the pool from your balcony. Sorry, we were unable to log you in. If governments or airport authorities impose any increases or additional taxes and charges that will be in effect on the day you travel, Jet2holidays is responsible for collecting these on their behalf. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. From the options which we present to you, you may choose the day of the month on which each Prepayment will be taken. GB 911 4683 35. Its all wrapped up with VIBE your hotel, return flights, transfers + 22kg baggage are all included. There is no deposit charged for Infants. We reserve the right to change the ship or make adjustments to the advertised itinerary to take into account passenger safety, comfort and enjoyment, technical and mechanical difficulties and also weather conditions including ice, sea and river conditions. Air conditioning:Some properties may have individual air conditioning units located in either the bedroom or the living area and, unless otherwise stated, air conditioning will be centrally controlled. If we cancel your holiday for any reason other than those detailed in the table above you can either (i) have a refund of any money that you have paid for the holiday, except for any amendment fees; or (ii) accept an alternative holiday of a comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). All other ancillary charges on the flight or during the holiday, such as legroom and in-flight meals, room upgrades, and optional meal arrangements, and for villas, pool heating, shall be chargeable. Private transfers for the main will be in a taxi but on occasion a people carrier or minibus may be used. Passport, visa and immigration requirements and foreign office advice, www.jet2holidays.com/request-special-assistance, Getting started booking and paying for your holiday, Managing your booking and planning your trip, Medical requirements, special needs & mobility assistance, www.passport.service.gov.uk/check-a-passport, www.gov.uk/driving-abroad/international-driving-permit, www.jet2holidays.com/faqs/i-havent-booked-yet#faqs1-14, www.jet2.com/faqs?topic=medical-and-special-assistance. We paid a 1,000 deposit - 500 each - towards the total sum . Your holiday cost includes the APC sum which is the amount which we are required to pay to the Air Travel Trust Fund as part of the ATOL Protection Contribution. Should you wish to make a claim against us as a result of an injury or illness, you must provide us with details of both the local doctor whom you saw and your GP, together with written authority for us to obtain a medical report from both those doctors. Room occupancies will be shown for individual properties and may vary by destination. To request special assistance, please complete and submit our Special Assistance request form on our website at: www.jet2holidays.com/request-special-assistanceor for more information, view our FAQ section on Medical and Special Assistance at www.jet2holidays.com/faqs/i-havent-booked-yet#faqs1-14. 14 days or less. Bed and Breakfast - breakfast is included in the price you have paid for your holiday and will generally consist of a continental buffet style, catering for various nationalities. In the event that an airline and/or a ship refuses passage to you (or to any member of your party) on the grounds of ill health or on the grounds of any other perceived problem with your physical or mental condition, we will not be liable for any and all consequences that arise from this. Save on your villa holiday and get your private villa, return flights, 22kg baggage and car hire all included in one package. 21. Baby milk and foods must be tasted by the responsible adult. However, please note that this may not always be possible. 4. These items may ignite by friction; dont place flammable liquids, gases or aerosols in your suitcase; medication should always be carried in your hand baggage; keep your passport safe while youre away as its an important document of identification (always keep a copy). Unless otherwise stated, a compact car is included in the price of your villa holiday. However, if you change from a holiday with no Free Child availability to a holiday with Free Child availability, this shall be treated as a cancellation, the terms set out in clause 6 above shall apply and you shall be obliged to pay the new holiday price, including a new deposit, together with the relevant cancellation fees for the original booking. We will notify you by email or by post at least 5 days before debiting your payment card with the increased charges. Any change to your departure date, transport, accommodation or length of holiday must apply to all members of your booking. (e) Deposit - The full deposit must be paid for the Free Child place and the deposit will be deducted from the final holiday invoice. The festivities may temporarily disrupt your holiday and some religious holidays such as Eid, which is celebrated in many Muslim countries, may result in a reduction of facilities, entertainment and a restriction on alcohol. For example, free Wi-Fi may only be available in the hotel lobby. If you change your contact details, you must notify us quoting your booking reference. change the payment method for the Payment Plan. Please also note the Exceptions described below which (i) may apply in addition to the scale of charges below or (ii) cover where you have to cancel due to unavoidable and extraordinary circumstances: Please contact Pre-Travel Services if you wish to discuss this further. Please note that Villas will not have storage space to hold luggage temporarily prior to the specified check-in time nor after the specified check-out time. (g) Any compensation payment will be made in accordance with Jet2.coms standard procedures, as updated from time to time. If we reasonably feel unable to properly accommodate the particular needs of the person concerned we reserve the right to decline or cancel the booking. Please note, however, that this is currently only applicable to our main holiday destinations and we ask that if you do have any problems in resort in relation to your holiday that you please contact Jet2holidays using the 24/7 number listed within your booking documentation. Want privacy and freedom with all the package perks on your next getaway? However you choose to holiday, youll get your hotel, return flights, transfers + 22kg baggage all included. Where you have been notified by us in advance (to the contact details provided in the booking) of any change to your booking, we will not be liable for any missed departure by anyone in the booking. To seeJet2.com'sTerms and Conditions, go towww.Jet2.comand click Terms and Conditions at the foot of the home page. If it is impossible to ensure your return as scheduled due to unavoidable and extraordinary circumstances, we will bear the cost of necessary accommodation, if possible of equivalent category, for a maximum of three nights. Travel Information: The FCDO Travel Advice Unit may have issued health and/or safety information about your holiday destination. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value), or cancelling your booked holiday and receiving a full refund of all monies paid for the holiday, except for any amendment fees. See today's front and back pages, download the newspaper, order back issues and use the historic Daily Express newspaper archive. It is important to note that the deposit you paid for when you booked your holiday (60 per person) is non-refundable. Should you wish to retain your room after the normal check-out time on the day of your departure, it may be possible to reserve the room for this purpose at the time of booking. b) When you make your booking you must pay a deposit per person as set out below or as advised at the time of booking. We do not exclude or limit any liability for death or personal injury which arises as a result of our negligence or that of our employees whilst acting in the course of their employment. However this will be on a subject to availability basis and may incur additional costs which would be payable locally. Special diets of any kind (including vegetarian) can seldom be catered for adequately within the constraints of a table dhte menu and cannot be guaranteed. Making a Booking. Add Holiday Essentials. ABTA, 14. Room Only - no meals are included in the price you have paid for your holiday. - Dont switch lights or any other electrical appliance on or off. If any change to your flight(s) is known more than 48 hours in advance, our Operations Team will try to notify you of such change using the email address you advised at the time of booking. Exclusions: Service available only to Jet2holidays customers at selected participating hotels. If you do not notify us, it may impact our ability to assist you, investigate the difficulties you have encountered and our response to any subsequent claims upon your return. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa, immigration requirements or you fail to comply with all applicable health requirements. For your familys convenience, subject to local conditions, collapsible pushchairs/buggies may be used up to the aircraft steps/air bridge and can be reclaimed immediately upon disembarkation or at Baggage Reclaim, subject to local conditions. Please note that in most cases, the Athens Convention limits liability for death and personal injury and for loss of and damage to luggage, and makes special provision for valuables. In our search to continually try and improve our level of service, prevent and detect fraud and for ongoing training, we may sometimes record and monitor phone calls (mainly in the case of telephone bookings). Where using our brochure you will be advised at the time of booking of the availability of the holiday that you wish to book. The lead in price on our website and in our brochures is based on 2 adults sharing, except for: (i) Disney holidays which are based on 2 adults and one child sharing; and (ii) villas, where the price is quoted per person based on the maximum stated occupancy of the relevant villa. Please be aware that essential liquid medication in quantities over 100ml must be certified as authentic by a doctors letter and must be presented in the original container. unavoidable and extraordinary circumstance(s)" means a situation beyond our (or our suppliers) control the consequences of which could not have been avoided even if all reasonable measures had been taken. c) Once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of errors, we reserve the right to change the price of your holiday if there are changes in transportation costs or dues, taxes or fees payable for services such as tourist taxes, landing taxes or embarkation or disembarkation fees at ports or airports) or currency or exchange rates used to calculate the cost of your holiday which mean that the price of your holiday may change after you have booked. Please also note that some hotels may also have open air dining facilities, which may attract wildlife such as birds, cats, dogs, etc, and some hotels may permit pet dogs for other guests. Factors which may affect information accuracy: We rigorously check the information we supply to ensure it is correct. We process your data in accordance to our Privacy Policy. Villas - the style and standard of villas will differ across resorts and destinations, ranging from individually owned properties furnished to the owners taste to purpose-built holiday homes and resorts. Please note that we will not be liable for any injury, illness or death or consequent losses suffered by you or any member of your party, unless you are able to prove that such injury, illness or death was caused by lack of reasonable care and skill on the part of ourselves or our suppliers in the performance of our obligations under our contract with you. cancelling one person off a holiday jet2 You may pay the Balance of the price of your travel arrangements in accordance with a Payment Plan as set out in clause 3(j) below. We make no promises, representations or warranties about any resort services featured on our website. Failure to notify us in this way may mean that assistance is not available in connection with the flight, accommodation, resorts, transport and/or services. Please do not leave them in full view in your room and lock your room/villa before going out. Please be aware that we have been instructed by the UK government to put additional security measures in place on all our flights from Turkey, to the UK. 16. The lead name also agrees to provide accurate and full information to the remainder of the travelling party in relation to the booking, including any changes to the booking. We will always do our best to inform you in advance of changes to any of the above circumstances where possible. All flight times are local and in 24 hour clock. If you booked flights and a hotel yourself and not on a package, flights typically won't be, unless you booked a fully flexible ticket. All our Indulgent Escapes include a swanky five-star hotel, return flights, 25kg baggage and private hotel transfers. Where the car hire is booked as part of the package holiday: The total charged to you for your holiday will be inclusive of such car hire and the car hire will form part of your package travel holiday under the Package Travel and Linked Travel Arrangements Regulations 2018. Important notice in respect of limits on liability. Maid service:The frequency of maid service and changes of linen may differ from property to property and for villas this is not guaranteed. Once your holiday has been confirmed we will accept responsibility for it in accordance with these conditions as an Organiser under the Package Travel and Linked Travel Arrangements Regulations 2018. 8. These are not guaranteed for any of our accommodation. Full details of these rights will be publicised at EU airports and will also be available from airlines. The lead name of your party may cancel your holiday at any time. In relation to Regulation EU261 (or UK law equivalent) Compensation Claims: (a) You must submit claims directly to Jet2.com and allow Jet2.com 28 days (or such time as required by applicable law, if less) to respond directly before engaging third parties to claim on your behalf. IMPORTANT: COVID-19. If the special assistance needs (including use of guide dogs) of customers on the same flight or transport or in the same accommodation, resorts or services create conflicting health issues, we reserve the right to decide how the conflict shall be resolved. Itinerary changes (to departure date, airport, flight time, duration, destination or . - If possible isolate the gas supply (i.e. Travel insurance: Jet2holidays offers personal travel insurance to cover you whilst on your holiday and also cancellation cover should you be unable to travel. Compensation for cancellation or significant change Single travellers and under occupancy supplements:Single travellers often have to pay proportionally more, often up to twice the price, than the price each person in a twin room might have to pay. The Master of the ship has the right to stop at any additional port(s), omit or substitute any port(s) or deviate from the advertised itinerary in any way he sees fit. If, after departure, any part of your travel arrangements are not provided as promised, due to the fault of our employees, agents or suppliers, we will pay you appropriate compensation, if this has affected the enjoyment of your travel arrangements. If you change your booking Remember, every pool is different. If we are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. An amendment fee will be applicable for this service. Board basis descriptions: Please note that the accommodations advertised on our website will be described as follows: Additional persons staying in your twin or double room as part of your booking:As a third or fourth person sharing a room will occupy existing beds or use an extra bed (which may be of camp bed style or a sofa bed) placed in a double/twin room, conditions may be cramped. Taxes, levies and charges that may apply to the price of your holiday: All prices of our holidays are subject to a tax known as Air Passenger Duty (APD), a duty of excise levied on the carriage from a UK airport of chargeable passengers on chargeable aircraft since 1994. i) From time to time we sell holidays which are restricted to a specified number of nights and/or departing only from specified airports or ports. Please remember that this covers your whole journey, including the duration of the flight and also the period you may be waiting at, and in transit through, the departure and arrival airports, as well as possible unforeseen delays or diversions. Please read these terms and conditions carefully. If a complaint is made outside of this time we cannot guarantee a comprehensive response as we may not be able to investigate the matter thoroughly. You cannot guarantee that your personal data will not be misused. Please ensure that you read these carefully. Can we get a holiday deposit refund because of a cancer diagnosis If the lead name or a member of the booking party has been banned from travelling with. Subject to availability and at Jet2.com's discretion you may check in excess baggage, which will be subject to an extra charge. In the event of a faecal accident in or around the pool, please report it immediately; this will assist in ensuring the highest levels of pool hygiene; shower before entering the pool; dont swim (or allow children to swim) if suffering from an upset stomach; a period of 48 hours should be left before entering the pool following a period of stomach related illness; dont change nappies at poolside; wash hands thoroughly after using the toilet and changing nappies; young children and babies must wear appropriate swim wear (e.g. d)We will not charge a fee where you pay by personal credit or debit cards when booking. Can you cancel your Jet2 flight and get a refund? - SpareFare